Service Manager- Woodstock Location

3 days ago

Woodstock, Canada Carrier Truck Centers Full time

Service Manager

**What's in it for you?**

Extended Healthcare

Vision Care

Dental Care

Disability Insurance

Life Insurance

Employee Assistance Program

Vacation time off

Social events such as Pizza lunches, barbeques and Christmas luncheon

**What’s a day like as a Service Manager?**
- Responsible for the daily operation of the department through effective execution of maintenance initiatives to attain or exceed specified financial targets.
- Accountable for service payroll, purchase approval, service process and invoicing metrics
- Responsible for the Performance Management of all branch service staff including mentoring individuals as well as progressive discipline when deemed necessary.
- Ensure the successful development and execution of the Technical Training Plan.
- Conduct daily pre shift and monthly employee meetings in order to review goals, safety, operating metrics, customer feedback, and to relay corporate communication designed to drive continuous improvement.

Partners with business leaders to take the necessary steps to exceed customer expectations and effectively resolve all customer issues and concerns in a timely manner.

Ensure the maintenance of the equipment, facility and grounds meet corporate standards.

Complies with all Carrier Truck Centers’ policies and procedures including Health and Safety Policies and Procedures and the Occupational Health and Safety Act.

3-5 years of prior Foreman or Management experience required.

Mechanical knowledge required - Truck and Coach License preferred

Experience within a dealership would be considered an asset.

Has a proven ability to profitably grow a business.

Is comfortable providing excellent customer service while demonstrating strong interpersonal and communication skills.

Must have strong organizational skills, a high attention to detail and the ability to multi task in a fast paced environment.

Is an individual who is results driven, self-motivated, independent and a team player with a strong sense of urgency.

Has a class G drivers license and clean drivers abstract.

Pay: $80,000.00-$104,000.00 per year

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Tuition reimbursement
- Vision care

Ability to commute/relocate:

- Oldcastle, ON N9A 6J3: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Service Manager or Service Foreman: 3 years (required)

Licence/Certification:

- 310T License (preferred)

Work Location: In person

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