Business Analyst

Job Posting Title

Business Analyst

Job Category

System Analysis

Language Requirements

Bilingual / Bilingue

Flexible Work Agreement Type

Hybrid / Hybride

Posting End Date

2025-10-15

Job Grade

PIPSC-3

Pay Range

$111,451 - $140,007

Job Summary

The Business Analyst plays a key role in the planning, organizing, business process analysis, requirements, development, acquisition, configuration, enhancements, implementation, and lifecycle of complex computer systems. This role provides functional support for specific systems and of the underlying business environment, processes, and workflows.

Job Description

What NAV CANADA offers you:

- Challenging, team-oriented work environment
- Competitive compensation and benefits
- Defined benefit pension plan
- Opportunities for growth and development
- Flexible work arrangements
- Diverse and inclusive workforce

Job Description

Key Accountabilities:

- Assists in the development of initiatives (projects and lifecycle), and in the formulation of innovative forward-thinking strategies, plans, and system roadmaps to advance business needs and reduce costs.
- Participates in the execution of business case, business proposal development and feasibility studies. Contributes to the development of specifications and evaluation criteria for inclusion in requests for proposal and other contracting documents, providing input to acquire solutions, professional and consulting services, participating in the evaluation of vendor proposals/bids.
- Participates in assessing the business, technical and economic viability, and practicality of the solutions in meeting client requirements.
- Participates in planning, providing clear estimations and timelines for when activities and commitment dates will be met.
- Keeps abreast of emerging computing trends, evolving business processes, external vendor solutions and technology platforms specific to areas of specialization.
- Participates in the development of business process definition, including eliciting current state processes, analysis of the current business environment and facilitating the definition of future state processes and recommendations that are valid, traceable, and justifiable.
- Participates in delivering system testing and documenting requirements; configuring, automating, documenting, and performing test cases and test scripts to identify and correct issues or to verify desired functionality.
- Under Manager’s and/or Team Lead’s direction, may lead in moderately complex or multiple moderately complex project(s), including cross-functional projects as well as guiding and developing junior team members.

Job Requirements

Education:
Graduated from a recognized university or college with a degree or certification in a business discipline, computer sciences, or information systems, or an acceptable combination of education, related experience, and training.

Experience:

- 3 to 5 years of experience in the development of business requirements and translating those business needs into functional and technical requirements for simple and complex systems.
- A minimum of 3 years' experience developing and executing test cases and acceptance criteria and performing testing and defect management; including with requirement and test management tools (such as Azure DevOps)
- Experience working directly with vendors communicating issues, priorities and coordinating delivery of software fixes and enhancements.
- Experience with integrated project team delivery and coordinating deliverables and contributing to strategy and planning with management.

Knowledge:

- Knowledge of business analysis, business process modeling, use case development and requirement elicitation techniques
- Knowledge of the methodologies used in support of software development, requirements, and various levels of testing
- Knowledge of modern software development life cycle and software configuration management processes, practices, and techniques, including Agile, Scrum, Cloud Solutions, and DevOps.
- Knowledge of cybersecurity and privacy considerations in systems
- Knowledge of project management processes and procedures

Abilities:

- Ability to identify, analyze, and define business processes and requirements within time, budget, and resource constraints.
- Ability to test, detect, and analyze system deficiencies and recommend remediation or process improvements.
- Ability to engage in professional discussions with internal stakeholders, management, and external consultants to ensure critical issues are addressed.
- Ability to write clear, concise, and cohesive documentation for colleagues, management, stakeholders, and customers.
- Ability to communicate complex information clearly in conversations and presentations to both technical and non-technical audiences.

Personal Suitability:

- Effective Interpersonal Skills: tact, diplomacy, and leadership; collaborate to gain the cooperation and support of people within the organization and ex