Coordinator, Residence Learning

1 week ago


Waterloo, Canada University of Waterloo Full time

Overview:
The Co-ordinator, Residence Learning is accountable to the Manager, Residence Learning for the implementation and coordination of programs and services that foster learning in the residence environment. This includes but is not limited to coordination of assigned Living-Learning Communities, experiential learning opportunities, and residence-wide educational initiatives. The incumbent is also responsible for functioning in areas of student development, staff development, programming, and administrative capacities.

The Co-ordinator, Residence Learning is part of an interdependent and collaborative team committed to integrating the student voice and embedding research and evaluation to our practice in order to continuously build on our understanding of our students’ wants and needs and on our knowledge of how living environments contribute to student success. Our curricular approach facilitates the design and delivery of experiences and services so that students achieve priority developmental and educational outcomes.

**This position is contingent on funding.**

**There is a qualifed internal in the role.**

**Responsibilities**:
Co-ordination of Programs/Services (e.g. Living-Learning Communities)
- Guide the development of new and expansion/revision of current program offerings using information from program assessment and research/best practices in student affairs and higher education
- Incorporate the involvement and perspectives of faculty and/or campus partners into all aspects of assigned programs
- Lead the recruitment, hiring, and selection of student-staff in consultation with faculty/campus stakeholders
- For Living-Learning Communities, co-ordinate and execute community-wide events
- For Living-Learning Communities, co-ordinate the student success plan process including determining information to collect, process, and analyzing findings
- Collaborate with Admissions and Marketing to coordinate the placement of students into clusters or LLCs where applicable
- Assist with program marketing and promotions
- Provide extensive program documentation outlining program goals, program logistics, budget and evaluation criteria
- Plan and execute events in collaboration with campus partners and/or student-staff
- Be knowledgeable and up to date on the needs of students including best practices at other institutions, current trends, and forecasting future developments in student affairs

Program Assessment
- Co-ordinate the collection of information (e.g. Peer Leader evaluations, event feedback) to provide recommendations for future program adjustments and considerations
- Facilitate the distribution and collection of department and unit-wide assessment initiatives (e.g. Residence Experience Evaluation)

Supervision and Human Development
- Effectively support Residence Learning student-staff by providing day-to-day guidance, direction, and oversight
- Develop and coordinate the onboarding, training, appreciation and recognition for all direct reports
- Outline clear expectations and responsibilities for Residence Learning student-staff, ensuring that student-staff are performing in accordance with departmental and faculty policies, values, and processes
- Provide ongoing feedback to student-staff including performance conversations, coaching and goal development
- Provide leadership in team meetings and manage team conflict fairly and professionally

Relationship Building
- Facilitate strong working relationships with Housing, campus, and faculty partners
- Communicate regularly with key faculty partners to share information and make decisions related to operations of Residence Learning programs
- Identify and act on opportunities for increased faculty partner engagement in Residence Learning programs
- Participate in and contribute to regular team and department wide meetings as appropriate
- Work closely with Residence Life Management Team to realize a residence environment that creates and promotes opportunities for student growth and development

Special Projects
- Represent Residence Learning and/or Student Development and Residence Experience in departmental or campus-wide special projects (e.g. scrum teams) as necessary

Qualifications:

- Bachelors degree or equivalent experience
- 1-3 years experience in a full-time Student Affairs position, or equivalent
- Experience supervising direct reports
- Program/project management experience is an asset
- Experience synthesizing data, analyzing, and understanding results
- Strong interpersonal communication skills, including written, oral, one-on-one, and group
- Effective presentation and meeting facilitation skills
- Proven ability to take initiative and work autonomously with limited supervision
- Ability to gain consensus and work with people representing varying interests while maintaining a strong commitment to student growth and development
- Proven ability to manage multiple demands, stay organized and prioritize effectively
- Familiar



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