User Support Technician

1 week ago


Hamilton, Canada Fintelics Full time

Education:

- Expérience:

- **Education**:

- Master's degree
- ** Tasks**:

- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
- ** Computer and technology knowledge**:

- Internet
- Programming languages
- SQL
- XML
- Java
- XML Technology (XSL,XSD,DTD)
- ** Screening questions**:

- Are you willing to relocate for this position?
- What is the highest level of study you have completed?
- ** Experience**:

- 5 years or more
- Durée de l'emploi: Temporaire
- Langue de travail: Anglais
- Heures de travail: 35 hours per week


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