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Customer Service Chat

2 weeks ago

Edmonton, Canada Gillies Lumber Inc. Full time

_The _**Customer Service Chat Agent **_position will encompass: _
- Reply chats by helping customers with billing, technical and service questions.
- Address customer issues and resolve them in a timely and efficient manner.
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Follow communication procedures, guidelines, and policies
- Provide accurate, valid, and complete information by using the right methods/tools
- We provide you with 4 weeks of paid training to teach you all about our products and services.

**What We Offer**
- Health, dental, and vision insurance after 90 days
- Paid Holidays
- Accrue paid time off
- Work with a supportive team committed to helping you feel comfortable and successful.

**Job Types**: Full-time, Part-time

**Salary**: $19.00-$32.55 per hour

**Benefits**:

- Extended health care
- Work from home

Schedule:

- 4 hour shift
- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Bonus pay
- Commission pay
- Tips

Work Location: On the road