Operations Manager

**About Purpose Construction**: Purpose Construction is a non-profit social enterprise trades training organization that is seeking a qualified Operations Manager.

As a social enterprise, Purpose Construction operates with a social mission: to provide trades training and employment opportunities for people with barriers to employment. Our training program works with Indigenous peoples, refugees, newcomer Canadians, people transitioning out of the child welfare and justice systems and members of the LGBBTQS2IA+ community, providing trades training and work experience on our commercial and residential jobsites.

All of our training programs take place on active jobsites, and Purpose Construction remains responsible to our clients for delivering quality projects on time and on budget. On average, our teams complete approximately $5 million in construction contracts annually. Our work includes a primary focus new-build affordable housing construction on inner-city in-fill lots, as well as commercial and residential construction.

As a social enterprise, we are always balancing financial sustainability with our commitment to the social impact of the work we do. We are looking for an individual who is passionate about working at the intersection of social impact and solid business management who thrives in a diverse and dynamic growth environment. We are looking for someone who can support the sustainable growth of the business while maintaining a focus on our social mission.

**Roles and Responsibilities**
- Administrative Duties
- Maintain the office and shop in a clean, stocked, and orderly manner
- Maintain all required administrative files in an organized and accessible manner
- Coordinate regular departmental meetings, safety committee meetings, vehicle inspections etc.
- Track vehicle maintenance requirements
- Coordinate insurance, WCB, and benefits claims on behalf of employees
- IT support: administer IT systems upgrades, troubleshoot problems.
- Monitor and review staff time sheets, process payroll for all staff

Communication and Conflict Resolution
- Knowledge of conflict resolution and team building skills
- Skilled in collaborative problem solving and consensus building
- Comfortable communicating across language barriers and in diverse working environments
- Contribute to a positive work environment that stimulates excellence, creativity, professionalism, collegiality, and well-being.
- Staff Support
- Provide special projects support to the operations team or other department employees as the need may arise.
- Human Resources
- Manage quarterly and annual performance reviews for all staff.
- Support the recruitment, onboarding and transition of new employees
- Manage internal HR manual/guide.
- Ensure full, accurate, and up-to-date personnel records and employee lists are maintained.
- Research, initiate, and support in-house professional development and training opportunities for staff.
- Manage internal HR and staff policies, leading in the development of new relevant policies and procedures as needed. Ensure all policies are being implemented appropriately across the company.
- Health and Safety
- Ensure all staff is trained and adhere to the applicable standards and procedures for their work - perform regular site safety inspections
- Support the work of the Safety Committee
- Conducting information sessions (safety talks, staff meetings, tailgate meetings) to maintain employee awareness levels.
- Conducting incident investigations when safety incidents arise
- Organize company events including the summer BBQ and Christmas party
- Provide training, coaching and support to staff to bring out the best in each employee
- Operational Efficiency:

- Provide input to General Manager on ways to maximize operational efficiency
- Participate in LEAN process improvement sessions and oversee implementation of improvements.
- Develop and maintain operational documents: policies, procedures, supporting documents.

**Key skills**:

- Superior computer skills, knowledge or willingness to learn - MS Office, Excel, Google Docs, Quickbooks
- Excellent written and oral communications.
- Strong interpersonal skills, enabling effective work independently and within a team.
- Sensitivity to and understanding of inclusive and equitable practices at work; a keen interest in seeking out related knowledge and training.
- Organized with the ability to multi-task, prioritize, and work under pressure to meet deadlines.
- Excellent attention to detail and consistently performs work with accuracy.
- Excels at taking initiative and advance-planning.
- Strong critical thinking skills.
- Aptitude to grasp new concepts quickly and efficiently.
- Ability to employ tact, discretion, and diplomacy.

**Job Types**: Full-time, Permanent

Pay: $55,000.00-$70,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Paid time off

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday

Work