Program Manager

**_“How do you live in the moment?”_**

**The Programs Manager** reports to the Executive Director and is responsible for planning, organizing, and implementing innovative programs, activities, and self directed resources based on established standards, policies, and procedures, which will enrich or maintain the lifestyle of residents and promote the overall delivery of well-being.

**Responsibilities**:

- Recruitment/ retention and performance management of Programs staff and volunteers
- Orientation and ongoing training and development of Programs staff and volunteers
- Modeling of emotion-based person-centered care
- Adheres to human resources policies when recruiting and hiring new employees.
- Monitors payroll activities to ensure that wage grids, benefits, statutory holidays, vacations, lieu days are applies as per the collective agreements
- Monitors performance of programs staff, students, volunteers
- Ensures the Programs department is operating in compliance with the regulations within the Fixing Long Term Care Act and responds to any citation identified by the Ministry of Long-Term Care
- Develops and maintains departmental annual operating budget
- Ensures appropriate staffing patterns, effective utilization of staff and materials management
- Assists in the coordination of the Continuous Quality Improvement program and follows the Residents First Initiatives with Health Quality Ontario
- Assists with the evaluation of all resident programs and services for relevance, quality, and effectiveness
- Participates in and implements learning which develops one’s own emotional self awareness and a person centred approach towards others
- Supports families, friends and supporters of people experiencing a dementia balancing this with the promotion of a person centred approach to individuals
- Understands the nature and meaning of quality indicators
- Other duties as assigned and or indicated in Job Task Inventory

**Qualifications**:
The qualifications needed to join our family are as follows:

- Must have at least one year of experience in a health care setting or relevant field and,
- (i) a post-secondary diploma, degree or certificate in recreation and leisure studies, gerontology, kinesiology, therapeutic recreation, gerontology or other related field from an Ontario post-secondary institution, or
- (ii) a post-secondary diploma, degree or certificate granted in another jurisdiction that, in the reasonable opinion of the licensee, is equivalent to the diploma, degree or certificate described in subclause (i).
- Demonstrated leadership and organizational skills, creativity and high motivation are a must.
- Knowledge of community resources and program development is an asset.
- CPR and First Aid qualifications
- To show evidence of being focused on people’s feelings when interacting and knowing how to turn a task into positive social interaction.
- To undertake and meet all legal requirements within a context of promoting individuals’ rights and measuring/reducing elements of risk.
- Must provide a complete and current (within six months) Vulnerable Sector Check (including a Criminal Background Check) or be willing to obtain one
- Two supervisory references required
- COVID-19 vaccination is a condition of employment
- **French speaking an asset**

**What do we offer you?**
- Competitive wages
- Employee benefits
- Employee perks
- Employee and Family Assistance Program
- Support for personal and professional growth

We look forward to speaking with you and Making Every Moment Matter. Although we appreciate all applicants' interest, only those selected for further consideration will be contacted.
- We strive to be diverse, inclusive, fair, equitable and accessible by addressing barriers and promoting dignity and respect for all. If you require accommodation at any time during the recruitment process, please contact the hiring manager._