Customer Service Specialist

1 week ago

Victoria, Canada FYidoctors Full time

**Why You Should Join Us**:
We at FYidoctors put our patient's well-being first and feel honoured that people across Canada and the USA trust us with something so valuable. We put health front and centre, and our doctor-led approach has helped us rapidly grow in 12 years from 30 locations to over 350.

We could not have gotten to where we are without our most significant asset, our people, who now number more than 3,000 and serve thousands of valued patients across North America every day. We are committed to FYidoctors being more than just a place to work and strive to maintain a positive and supportive work environment where all our people can thrive and grow.

Joining our team at FYidoctors offers you a rewarding career where you can help us have a meaningful impact on people's lives while also having fun doing it

**How You'll Benefit**:

- Excellent wages including quarterly bonuses
- A comprehensive benefits package including outstanding optical coverage (two free pairs of eyewear each year)
- Rapid and continued growth, ensuring a constantly challenging and rewarding environment
- A workplace culture that fosters a sense of collaboration
- Ongoing training and development opportunities to help you develop your career

**Why We Need You**:
Our** Victoria Shelbourne** clinic is looking for someone like you to bring your exceptional skills and experience with you and join us as our newest **Customer Service Specialist**.

As a **Customer Service Specialist**, you will play a critical role within FYidoctors by delivering world-class service to our patients. You'll often by the first point of contact with the public, so you must bring with you your passion for people and your drive to deliver an exceptional customer experience. With your help, we'll continue to have a positive impact on our current patients' health and well-being, as well as the patients we haven't yet met.

This position is a full-time, permanent role, working up to 40 hours per week, Tuesdays through Saturdays.

**What Will You Be Doing?**
- Administering pre-testing services and setting up the exam room for the Optometrist
- Billing the patient, their medical service provider and other third parties
- Managing appointment bookings and ensuring patient data is accurate and up to date
- Upholding excellent customer service standards using your charisma and problem-solving skills

**What Do You Have?**
- Ideally, you will have some customer-facing experience
- Familiarity and comfort using technology and computers
- A professional, approachable manner and a love of meeting and interacting with people
- A desire to learn and grow your skills

**You don't need any Optical Industry experience, just a passion for making a difference in people's lives.**

We appreciate your interest in FYidoctors and hope it didn't take too much time to apply. So, leave the rest to us. An actual human will review your qualifications and let you know if there's interest in moving forward. If there is, we'll follow up with more information. If there may not be a fit at this time, you'll receive a message that we hope isn't too impersonal. Please don't feel discouraged. We will have other opportunities

  • Customer Success Specialist

    3 days ago

    Victoria, Canada Shift Energy Group Full time

    **Customer Success Specialist** **Victoria, BC** **In-Office** **Permanent Full-time** **$65,000 - $75,000** **Shift Energy Group** is hiring a **Customer Success Specialist** to deliver exceptional service and support across our solar and energy storage projects in the Vancouver Island region. This role is ideal for a proactive, detail-oriented...

  • Dispatcher/customer Service

    2 weeks ago

    Victoria, Canada LDI Commercial Kitchen Service Full time

    Our company is a service and repair company for the Commercial cooking equipment industry where we do work in restaurants, grocery stores, senior facilities and food processing companies on Vancouver Island. We are looking for a team player that can work as service support in the office with our technicians to help get repairs and general service done...

  • Customer Service Representative

    5 days ago

    Victoria, Canada Tom's RV Service & Supplies Ltd Full time

    Tom's RV Service & Supplies Ltd is a locally owned company. Currently we are seeking a full time Customer Service Representative to add to our team. The Customer Service Representative should be the first and lasting impression our customers will experience and therefore does everything with a consistent focus on exceptional customer service, in every...

  • Customer Service Specialist

    2 weeks ago

    Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Surrey, Victoria, London, Halton Hills, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Mercor Full time

    Customer Service Specialist Mercor connects elite creative and technical talent with leading AI research labs. This contract role positions a Customer Service Specialist to design questions related to customer service work, deliver high-quality content to our AI teams, and collaborate with technical staff. The job is remote, 3–4 weeks, 15+ hours per week,...

  • Clk 12r

    1 week ago

    Victoria, Canada BC Public Service Full time

    Posting Title- CLK 12R - ACCESS SPECIALIST- Position Classification- Clerk R12- Union- GEU- Work Options- Location- Victoria, BC V9B 6X2 CA (Primary) - Salary Range- $2,084.66 - $2,353.30 Bi-weekly- Close Date- 12/12/2024- Job Type- Temporary (Auxiliary)- Temporary End Date- 3/31/2025- Ministry/Organization- BC Public Service -> Royal BC Museum- Ministry...

  • Service Specialist

    4 weeks ago

    Victoria, Canada London Drugs Full time

    Not just a job… a community a partnership a team You’ll experience them all at London Drugs. As one of Canada’s fastest-growing and most successful retail chains, we know what it takes to build a satisfying career. We are seeking innovative, customer focused people to join our team! We currently have opportunities for: Service Specialist The Service...

  • Vocational Rehabilitation Specialist

    1 week ago

    Victoria, Canada March of Dimes Canada Full time

    **Vocational Rehabilitation Specialist - Customized Employment - Full Time** **You’ll feel great about a career with March of Dimes Canada** At March of Dimes Canada, **our collective work matters**. As a leading national charity backed by a history of more than 70 years of impact, we’re dedicated to being Canada’s leading service provider, resource,...

  • Customer Service Specialist

    1 week ago

    Victoria, Canada BAUCO Access Panel Solutions Inc Full time

    **About Bauco Access Panel Solutions Inc.** Founded in 1995, BAUCO is a manufacturing enterprise located in Victoria, BC utilizing local skills and internationally sourced inputs and technologies to create exceptional products and services. As the manufacturer and distributor of quality access panels, we serve local, national and international clients in...

  • Service Specialist

    2 weeks ago

    Victoria, Canada London Drugs Limited Full time

    Service Specialist Not just a job… a community a partnership a team You’ll experience them all at London Drugs. As one of Canada’s fastest-growing and most successful retail chains, we know what it takes to build a satisfying career. We are seeking innovative, customer focused people to join our team! We currently have opportunities for: The Service...

  • Bilingual (French) Customer Support Specialist - Technical Services

    1 week ago

    Victoria, Canada Acturis Full time

    **About Acturis Canada**: Acturis is a leading Software-as-a-Service provider for general insurance. Founded in 2000, we have grown exponentially over the past 20 years. To date, more than 95,000 individuals, in over 40 countries, use Acturis solutions to power their business, and our platform manages over $17bn worth of transactions every year. By working...