Medical Receptionist

3 days ago

Kitchener, Canada Onyx Urgent Care Full time

We are seeking a positive individual to complement our Reception Team. First and foremost, the requirement of this position involves the ability to maintain a consistent professional, courteous and caring attitude as a front line representative for our Medical Centre. The awareness of, and participation in, teamwork is essential to the success of the provision of care and service to our patients.

Working Conditions:

- Medical Office environment
- Sitting at a desk for extended periods of time
- Looking at a computer for extended periods of time
- Recurring input of data into computer
- Onyx Urgent Care operating hours: 5:00 p.m. - 9:00 p.m. Monday - Friday
- Onyx Urgent Care operating hours: 3:00 p.m. - 7:00 p.m. Saturday - Sunday
- Shift rotations as required, on-call for vacation and sick coverage
- This position is exclusively evening and weekend work for this clinic
Physical Requirements
- Walking
- Occasional cleaning and lifting
Please reply to this ad with cover letter and resume. Only those selected for interview process will be contacted.

**Responsibilities and Duties**

**Responsibilities**:

- Answering phones in a professional manner
- Triage patient concerns
- Greeting patients and visitors to the office
- Communication with Physicians and medical team through messaging system and/or verbal communication
- Call patients to remind them of test results and follow up appointments
- Photocopying and scanning as required
- Collection of monies owed and provision of receipt via Front Office
- Other duties as assigned
- Ensure overall cleanliness and safety of patients in clinic waiting room
- Assist nursing or physician as needed
**Qualifications and Skills**

**Qualifications**:

- The Ability to multi-task
- Detail oriented
- Excellent organizational and time management skills
- Computer knowledge
- Previous medical office experience an asset
- Excellent interpersonal and communication skills (both verbal and written)
- Professional telephone personality
- Ability to work under pressure
- To accurately and appropriately listen, respond and relay messages to Physicians
- Conflict resolution skills and assist with the management of distressed patients
- Ability to consistently demonstrate the company’s Core Values
- Strong problem solving and analytical skills
- Positive attitude and customer service focus
- Ability to work efficiently and accurately
- Demonstrates confidentiality and diplomacy

**Job Type**: Part-time

Required experience:

- Medical Receptionist: 1 year
'
Work Remotely
- No

**Job Types**: Part-time, Casual
Part-time hours: 5-10 per week

**Salary**: $16.50-$18.00 per hour

**Benefits**:

- Flexible schedule
Schedule:

- Holidays
- Monday to Friday
- Weekend availability
COVID-19 considerations:
All staff and patients entering Onyx Urgent Care will be required to wear a mask while in the clinic.

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