Service and Parts Advisor

3 days ago


Amherst, Canada Allen Auto Group Full time

Albon Tirecraft is a very busy auto service repair centre performing repairs and maintenance to all makes and models of vehicles. It also offers full auto detailing and is a Rust Check undercoating centre. We’re looking for a **Service and Parts Advisor** to join our team.

**Responsibilities Include**:

- Greet customers promptly or, if unavailable, acknowledge their presence.
- Assist customers with requests and repairs
- Verify service concerns and perform a walkaround inspection of customers’
- vehicle and obtain an accurate odometer reading
- Obtain customer & vehicle data
- Indicate on the repair order the exact repair instructions
- Obtain customer written approval
- Communicate with customers throughout the process
- Provide estimates for labour and parts
- Follow up with customers and advise customers on the status of vehicles
- Explain the details of the repair order and answer all technical questions
- Close repair order

**Must-Have**:

- Excellent organization and multitasking abilities
- Strong problem-solving expertise
- Pleasant telephone manner
- Effective listening and communication skills
- Manual dexterity for typing/keyboards
- computer literate (training to be provided)

**Qualifications**:

- Must have High school diploma
- 2 to 3 years of related experience in an automotive service environment is an asset ( but not a requirement)
- If you are new to the industry, we can provide all the necessary training

**Compensation**:

- $35,000 to $40,000 /yr + health benefits

**Job Types**: Full-time, Permanent

Pay: $35,000.00-$40,000.00 per year

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Store discount
- Vision care

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday

**Education**:

- Secondary School (required)

**Experience**:

- Typing: 1 year (preferred)

Work Location: In person



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