Current jobs related to Customer Solutions Agent Bilingual: Work From Home - Montréal - Public Storage Canada

  • Customer Service Agent

    2 weeks ago

    Montréal, Canada Voxdata Solutions Inc. Full time

    Looking for an ideal work environment where your communication skills will be put to good use? The VOXDATA family is waiting for you! Join a community of people for whom mutual aid, problem solving, and collaboration are fundamental values. **A day in the life of an agent...** In a call center like Voxdata, customer service offers you the best of both...

  • Work From Home

    2 weeks ago

    Montréal, Canada KPI Connect Ltd. Full time

    **Job description** Starting at $16.00/hr with the opportunity for an increase every 6 months. Opportunity to earn up to **$1000.00** in retention bonus paid between 30-120 days of start date. KPI Connect Ltd., is looking for **Full time** and **Part time** agents to join our ever-growing company. This position is offered on a term basic with the...

  • English Speaking Representative

    1 week ago

    Montréal, Canada Voxdata Solutions Inc. Full time

    **Are you looking for an ideal work environment where your exceptional communication skills will be put into action? The VOXDATA family is waiting for you!** Join our team for whom caring, problem-solving, and collaboration are fundamental values. **A day in the life of an agent** At a call center such as VOXDATA, we offer the best of both worlds in...

  • Customer Service Agent

    2 weeks ago

    Montréal, Canada IO Solutions Contact Center Full time

    **Option 1 - Telecommuting from day 1 of being hired**: to be eligible to work from home, the employee must comply with our telecommuting policies and procedures; have a minimum Internet speed of 50 Mbps download and 20 Mbps upload; have a modem and be able to connect LAN cables. **Option 2 - Work from our contact center in Montreal (QC)**:you can choose to...

  • Customer Service Agent

    2 weeks ago

    Montréal, Canada Lanvac Full time

    Surveillance Lanvac Inc is the largest wholesaler of monitoring services in Canada, for over 40 years we have been providing alarm monitoring services through our dealer network across the country. Operating 24/7 creates some unique opportunities and we are expanding our _Evening_ **teams from 15:00 to 23:00.** **We are also looking for **_Overnight_**...

  • Technical Support

    1 week ago

    Montréal, Canada GEXEL Full time

    GEXEL is a call center that has been growing continuously for more than 20 years in Quebec! Its success is based on its over 1,000 employees who form a large dynamic, mobilized and innovative family. Do you want to advance your career with us? Contact us! We are currently looking for customer service and technical support agents to meet the needs of our...

  • Sales Representative

    2 weeks ago

    Montréal, Canada IO Solutions Contact Center Full time

    **WHAT WE OFFER** - Work from home option available - Option to physically work on-site available from our contact center located in Côtes-des-Neiges, Montreal (Qc)100% reimbursement of public transportation costs (bus, metro, commuter train) - Flexible schedules that help you achieve a better work/life balance - Up to 50% discount on cell phone plans from...

  • Bilingual Customer Solutions Agent

    7 days ago

    Montréal, Canada Coca-Cola Canada Bottling Limited Full time

    **About This Opportunity**: As a full-time Customer Solutions Agent (CSA), you are the expert in Sales and Service, in our omni-channel contact center environment, to deliver customer needs. The Customer Sales Solutions Centre (CSSC) offers exceptional world class service to customers across Canada. Our Customer Solutions Agents deepen customer relationships...

  • Customer Service

    1 week ago

    Montréal, Canada GEXEL Full time

    **CAR RENTAL AGENT - COSTCO TRAVEL** **PERMANENT AND FULL-TIME POSITION** You don't have any experience in the field? No problem, we take care of everything. We are committed to training, guiding and supporting you in your journey! Working at Gexel is more than just a job, it's a dynamic living environment where your potential will be propelled as far as...

  • Bilingual Customer Service Representive

    2 weeks ago

    Montréal, Canada KPI Connect Ltd. Full time

    Starting at 16/hr with the opportunity for an increase every 6 months. Opportunity to earn up to **$850** in retention bonus paid between 30-120 days of start date. At KPI Connect Ltd., the Bilingual Customer Service Agent's role is the most important job in our organization. As an individual with excellent customer service skills, you will be representing...

Customer Solutions Agent Bilingual: Work From Home

2 weeks ago

Montréal, Canada Public Storage Canada Full time

We are a small but dynamic team of agents where our goal is to deliver a world class customer experience to people looking for storage. The environment fosters sharing of ideas and best practices and everyone has each other’s back. Quality is the name of the game and getting off the phone quickly with customers is not the mandate. While we operate as a call centre, we are far from the stereotypical ones that are out there. There’s never been a better time to join a team where you can learn, grown and have fun at the same time all in the comfort of your own home.

**The Company**: Public Storage was founded in 1972 and was introduced to Canada in 1979 and we’ve never looked back. With 65 properties and counting, we are the leaders in self-storage and if anybody asks, “Yes, you _can_ move in for $1”. We invented this promotion

We operate on three company principles:

- Mission_: To work together and be the business of choice for our customers, employees and shareholders.
- Vision: _ To be Canada’s leader in self-storage
- Purpose: _ To build a first class, meaningful and long-term relationship with every customer.

**The Position**: We are looking for **full-time bilingual Customer Solution Agents to work from home** that can really connect with consumers, WOW them and provide the right self-storage advice and solution. We promise:

- A fully remote, work-from-home position with full support and resources from corporate head office
- No cold calling and you are not on the clock. Inbound calls only.
- Competitive hourly rate with annual merit increases
- Full benefits program and incentive plans.

**The Location**:This position offers the Customer Solutions Agent the opportunity to conveniently work from home on a permanent basis, with the option of working at the office. The office is located in Vancouver at 2650 Rupert Street.

**Requirements**:

- Bilingual in French and English.
- Ideally, up to 2 years of previous experience in an inbound call centre environment or 1 year or more of customer service experience in a non-call center environment with proven success of using sales techniques to drive revenue.
- Excellent communication skills.
- Ability to persuade and create that “WOW” experience.
- Problem solver with ability to make quick decisions on the fly.
- Ability to exhibit active listening while attending to customer needs.
- Able to work independently with mínimal supervision.

**Responsibilities**:

- Handle all inbound calls, delivering a world-class customer experience.
- Work with a call script as a guide but creatively make it your own.
- Provide product knowledge and solutions to customers to best suit their storage needs.
- Book reservations in a customer relationship management (CRM) software tool.
- Deal with customer complaints and escalations.
- _Ad hoc_ tasks as assigned by call centre manager

**Why Should You Apply?**
- Work from Home with flexibility to work at corporate head office if needed.
- Starting pay of $17.00/hr. with merit increase based on annual Performance Appraisal.
- Comprehensive onboarding and ongoing training and development.
- Full benefits program after 3 months.
- Company sponsored retirement savings plan.
- Quarterly call-centre incentive bonus based on lead generation.
- Thanksgiving Day gift and Christmas bonus up to $100.
- Company-sponsored summer event and Christmas party.
- Opportunity for advancement

Work remotely
- Yes

Work Remotely
- Yes

**Job Types**: Full-time, Permanent

**Salary**: $17.00 per hour

**Benefits**:

- Casual dress
- Company events
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- RRSP match
- Store discount
- Vision care
- Work from home

Schedule:

- 8 hour shift
- Day shift
- Evenings
- Monday to Friday
- Weekend availability