Service Advisor

3 days ago

Regina, Canada Dilawri Group of Companies - Saskatchewan Region Full time

**REV UP YOUR CAREER** with Dilawri Group

Our team is expanding

Dilawri Group is now actively searching for a** Service Advisor** to join our team in Regina.

**WHAT DILAWRI OFFERS YOU**
- Competitive compensation
- Generous benefit package
- Pension Plan
- Career growth opportunities
- Exclusive Dilawri Offers

**ABOUT THE ROLE**
- Responsible for welcoming customers and gathering the required information to identify the vehicle repair and maintenance work required.
- Advise customers on maintenance schedules, explain the importance of maintenance based on manufacturers recommendations, sells services, understands and applies factory and aftermarket warranties. Recommends additional services based on vehicle history, time and mileage and provide the finance office with warranty expiration information.
- Documents and completes a repair order, verifying customer information, preferred method of contact, vehicle information and concerns, accurate detailed price estimate, completes vehicle walk-around, checks vehicle history for open recalls and campaigns and provides customer with an expected time frame for completion.
- Obtain pre-authorization costs, parts availability, and payments
- Verifies the scope of warranty coverage prior to the work being done and ensure appropriate approvals are obtained.
- Monitors the progress of the work and keeps customers informed regarding the status of their vehicle.
- Review CSI monthly score and day to day performance
- Utilizes CDK and Dealer-FX on all customer pay repair orders and accurately orders parts.
- Preparation and explanation of the work and charges to the customer.
- Other duties as assigned by management

**ABOUT YOU**
- Have a minimum of 2+ years of experience as a Service Advisor in the Automotive industry.
- Requires clear written and oral communication and a focus on excellent customer service.
- Must be able to interpret customers’ descriptions of their vehicle problems and translate them into clear instructions for the technicians.
- Excellent organizational skills and an ability to effectively prioritize tasks.
- Must be able to effectively deal with customers’ concerns or complaints.
- Good understanding of the brand, maintenance, and warranty requirements.
- Must be computer literate with an ability to use a variety of programs and learn new ones easily.
- Previous experience with CDK and/or Dealer-FX is considered an asset

**_
Give us the right attitude, we’ll give you the rest_

  • Service Advisor

    5 days ago

    Regina, Canada On Time Service Corp Full time

    Job description As a Retail Sales & Service Advisor for our watch & jewellery service center in Hudson’s Bay, your duties include: - watch battery installation, - strap & band installation and adjustments - minor on-site repairs - assess customer needs and offer appropriate service advice - encourage sales in a manner which ensures quality and effective...

  • Service Advisor

    2 weeks ago

    Regina, Canada Warner Industries Full time

    Warner Industries Group of Companies, a leader in the Commercial Truck, Trailer, and Bus industries, is seeking a hard-working, loyal, and dependable Service Advisor to join our Regina Truck Service Team. With 50 years of experience, Warner Industries is dedicated to providing exceptional customer service and maintaining a strong presence in the...

  • Service Advisor

    3 days ago

    Regina, Canada Warner Industries Full time

    Warner Industries Group of Companies, a leader in the Commercial Truck, Trailer, and Bus industries, is seeking a hard-working, loyal, and dependable Service Advisor to join 1 of our 2 Regina Service Teams. With 42 years of experience, Warner Industries is dedicated to providing exceptional customer service and maintaining a strong presence in the...

  • Service Advisor

    2 weeks ago

    Regina, Canada Driving Change Automotive Group Full time

    **Overview**: **Location: Bennett Dunlop Ford - Regina, SK** **Customer Service Advisor - Automotive** **Salary Range $35,000-$75,000 (Depending on Qualifications)** - This is an exceptional time to join one of Canada’s Best Managed Companies! At Bennett Dunlop Ford, we are all about great experiences for our employees and customers. As part of the...

  • Health and Safety Advisor

    2 weeks ago

    Regina, Canada Corrosion Service Company Limited Full time

    Corrosion Service was founded in 1950 by Thomas R.B. Watson as the first Canadian firm to specialize in cathodic protection. Our founding philosophy was based on the principles of providing great customer service and developing a deep understanding of customer needs, these same core principles still guide our company today. Throughout our history we have...

  • Service Advisor

    1 week ago

    Regina, Saskatchewan, Canada Capital Automotive Group Full time $40,000 - $70,000 per year

    Company:Capital Ford Lincoln Inc. WE'RE HIRING: SERVICE ADVISOR EXTRAORDINAIREJoin the Crew at Capital Ford Lincoln Do you speak car and customer service fluently?Are you the type who loves solving problems, making people smile, and keeping things running smoothly?If so, we're revving up our engines and want YOU to join our pit crew as our next Service...

  • Service Advisor

    2 weeks ago

    Regina, Saskatchewan, Canada Capital Automotive Group Full time $60,000 - $80,000 per year

    Company: Saskatchewan Ltd./DBA Mercedes-Benz ReginaJoin Our Team as a Service Advisor at Mercedes-BenzAre you passionate about luxury cars, exceptional customer service, and delivering excellence?Mercedes-Benz, a globally renowned name in automotive luxury, is seeking an enthusiastic and customer-focused Service Advisor to join our team.This is your chance...

  • Service Advisor

    2 weeks ago

    Regina, Canada Capital Automotive Group Full time

    **Service Advisor - Capital Ford Lincoln, Regina** Capital Ford Lincoln is Growing our Team and We Want You! We boast a **60,000 square foot service center for our top-of-the-line facility **housing **over 40 service bays as one of the highest volume service producers in Southern Saskatchewan.** Do you have a passion for providing exceptional guest...

  • Customer Service Advisor

    7 days ago

    Regina, Canada Driving Change Automotive Group Full time

    Customer Service Advisor - Automotive Salary Range $35,000-$75,000 Annually This is an exceptional time to join one of Canada’s Best Managed Companies! At Bennett Dunlop Ford, we are all about great experiences for our employees and customers. As part of the Driving Change Automotive Group opportunities are endless. This Regina Ford Dealership is pleased...

  • Customer Service Advisor

    1 week ago

    Regina, Canada Driving Change Automotive Group Full time

    Customer Service Advisor - Automotive Salary Range $35,000-$75,000 Annually This is an exceptional time to join one of Canada’s Best Managed Companies! At Bennett Dunlop Ford, we are all about great experiences for our employees and customers. As part of the Driving Change Automotive Group opportunities are endless. This Regina Ford Dealership is pleased...