Service Advisor

4 days ago

Regina, Canada Dilawri Mitsubishi Full time

**REV UP YOUR CAREER** with Dilawri Group

Our team is expanding

Dilawri Group is now actively searching for A** Service Advisor** to join our team at **_Dilawri Mitsubishi_**.

**WHAT DILAWRI OFFERS YOU**
- Competitive compensation
- Generous benefit package
- Pension Plan
- Career growth opportunities
- Exclusive Dilawri Offers

**ABOUT THE ROLE**
- Responsible for welcoming customers and gathering the required information to identify the vehicle repair and maintenance work required.
- Advise customers on maintenance schedules, explain the importance of maintenance based on manufacturers recommendations, sell services, understands and applies factory and aftermarket warranties. Recommends additional services based on vehicle history, time and mileage and provides the finance office with warranty expiration information.
- Documents and completes a repair order, verifying customer information, preferred method of contact, vehicle information and concerns, accurate detailed price estimate, completes vehicle walk-around, checks vehicle history for open recalls and campaigns and provides customer with an expected time frame for completion.
- Obtain pre-authorization costs, parts availability, and payments
- Verifies the scope of warranty coverage prior to the work being done and ensures appropriate approvals are obtained.
- Monitors the progress of the work and keeps customers informed regarding the status of their vehicle.
- Review CSI monthly score and day to day performance
- Utilizes CDK and Dealer-FX on all customers pay repair orders and accurately orders parts.
- Preparation and explanation of the work and charges to the customer.
- Other duties as assigned by management

**ABOUT YOU**
- Have a minimum of 2+ years of experience as a Service Advisor in the Automotive industry.
- Requires clear written and oral communication and a focus on excellent customer service.
- Must be able to interpret customers’ descriptions of their vehicle problems and translate them into clear instructions for the technicians.
- Excellent organizational skills and an ability to effectively prioritize tasks.
- Must be able to effectively deal with customers’ concerns or complaints.
- Good understanding of the brand, maintenance, and warranty requirements.
- Must be computer literate with an ability to use a variety of programs and learn new ones easily.
- Previous experience with CDK and/or Dealer-FX is considered an asset

**_Give us the right attitude, we’ll give you the rest_

  • Service Advisor

    1 week ago

    Regina, Canada Progressive Automotive Service LTD Full time

    Progressive is a busy automotive repair shop. Our Family owned business specializes in light duty car and truck repairs. We pride ourselves in excellent customer service, delivering expert repairs and maintenance. We are looking for a Service Advisor to help us take care of our growing customer community. Duties include; - Answering phones / setting...

  • Service Advisor

    1 week ago

    Regina, Canada Warner Industries Full time

    Searching for an exciting opportunity with solid income earning opportunities, a substantial benefits plan with a matching retirement savings plan, in-house and factory training provided and opportunities for advancement? Then look no further! Warner Industries is a proud leader in the Commercial Truck, Trailer, and Bus industries. And our Service...

  • Service Advisor

    17 hours ago

    Regina, Canada Warner Industries Full time

    Searching for an exciting opportunity with solid income earning opportunities, a substantial benefits plan with a matching retirement savings plan, in-house and factory training provided and opportunities for advancement? Then look no further! Warner Industries is a proud leader in the Commercial Truck, Trailer, and Bus industries. And our Service...

  • Service Advisor

    2 weeks ago

    Regina, Canada Warner Industries Full time

    Warner Industries Group of Companies, a leader in the Commercial Truck, Trailer, and Bus industries, is seeking a hard-working, loyal, and dependable Service Advisor to join our Regina Trailer Service Team. With 50 years of experience, Warner Industries is dedicated to providing exceptional customer service and maintaining a strong presence in the...

  • Service Advisor

    2 days ago

    Regina, Canada Warner Industries Full time

    Warner Industries Group of Companies, a leader in the Commercial Truck, Trailer, and Bus industries, is seeking a hard-working, loyal, and dependable Service Advisor to join our Regina Truck Service Team. With 50 years of experience, Warner Industries is dedicated to providing exceptional customer service and maintaining a strong presence in the...

  • Service Advisor

    2 days ago

    Regina, Canada Driving Change Automotive Group Full time

    **Overview**: **Location: Bennett Dunlop Ford - Regina, SK** **Customer Service Advisor - Automotive** **Salary Range $35,000-$75,000 (Depending on Qualifications)** - This is an exceptional time to join one of Canada’s Best Managed Companies! At Bennett Dunlop Ford, we are all about great experiences for our employees and customers. As part of the...

  • Service Advisor

    2 weeks ago

    Regina, Canada Warner Industries Full time

    Warner Industries Group of Companies, a leader in the Commercial Truck, Trailer, and Bus industries, is seeking a hard-working, loyal, and dependable Service Advisor (Truck) to join our Regina Service Teams. With 50 years of experience, Warner Industries is dedicated to providing exceptional customer service and maintaining a strong presence in the...

  • Service Advisor

    1 week ago

    Regina, Canada Bennett Dunlop Ford Full time

    **Location:  Bennett Dunlop Ford, Regina SK** **Position: Service Advisor - looking to add to our growing team!** **Salary: $35,000 to $85,000 (Dependent on qualifications)** This is an exceptional time to join one of Canada’s Best Managed Companies! Step into your future with a progressive, high performing Automotive Dealer Group. If you’re ready...

  • Service Advisor

    1 week ago

    Regina, Saskatchewan, Canada Capital Automotive Group Full time

    Company:Capital Ford Lincoln Inc. WE'RE HIRING: SERVICE ADVISOR EXTRAORDINAIREJoin the Crew at Capital Ford Lincoln Do you speak car and customer service fluently?Are you the type who loves solving problems, making people smile, and keeping things running smoothly?If so, we're revving up our engines and want YOU to join our pit crew as our next Service...

  • Service Advisor

    5 days ago

    Regina, Canada Ward Tirecraft Regina Full time

    **About Us**: Ward Tirecraft is a trusted name in the tire and automotive industry, providing exceptional service to personal and commercial customers across Western Canada. Our Regina location is gearing up for the busy winter season, and we’re looking for a motivated **Service Advisor (Seasonal)** to join our team. **Position Overview**: As a Service...