Employment Facilitator Specialist

**Position Summary**

Key responsibilities of an Employment Placement Specialist include:

- Client Service: _Engaging and supporting clients from intake through to sustained employment. Includes evaluating client eligibility for programs and services, developing a realistic employment action plan and providing coaching in employment-related areas such as work skills, job search skills, resume preparation and interview skills. Also includes supporting access to necessary resources to support their journey to sustained employment and following up with clients once they have become employed to provide any needed post-placement support.

**Hours of Work**
Monday - Friday: 08:00 - 16:00 hrs*
- May vary depending on operational needs

**Responsibilities**:

- Working with clients with barriers to employment to achieve Labour Market or Community Attachment including addressing any client barriers, and building on client strengths through an integrated case management model
- Work as part of a multi-faceted and multi-agency team to deliver a comprehensive employment program designed to meet the individual needs of all Clients including those of specialized populations.
- Work within a outcome-based contract
- Assessing Clients and ensure they are referred to appropriate interventions
- Administer Formal Needs Assessments with Clients using a variety of assessment tools
- Developing and monitoring Return to Work Action Plans with Clients
- Responsible for reporting Client progress and milestones through the Integrated Case Management (ICM) database
- Ensure file consistency for government audits
- Moving Clients towards developed goals
- Booking Clients in workshops and monitoring attendance
- Working within government compliance regulations
- Keeping abreast of labour market trends, employment issues, community resources, job training, and employment opportunities. Be familiar with and able to work with Clients using the latest technology
- Assist Clients to access Workshops, Training, Self-Employment, Job Development, Short-Term Training and Wage Subsidy
- Act as a champion of the program, promoting our services throughout community liaisons and networking events.
- Work Closely with Manager to ensure accuracy in data entry and service delivery
- Adhere to onsite Health and Safety Procedures
- Other duties as assigned

**Qualifications**:

- Familiarity with the Integrated Case Management Database and WorkBC policy guidelines is an asset.
- Fluent speaking and writing English the ability to write strong Client/ Service Rational that supports service referral/delivery.
- Up to date with the latest job search, career exploration/ labour market practices
- Passion for helping jobseekers achieve their goals
- Strong team player & able to show initiative
- Ability to work in a flexible environment and relate well with others
- Minimum of a Bachelor Degree, career development work experience, or a combination of relevant work and experience. Must have excellent computer skills
- A valid criminal record check (including working with vulnerable populations) is required
- Proof of full Immunization from Covid-19

**Typical Skills and Abilities.**
- Ability to work with people with a mental illness.
- Ability to communicate effectively, both verbally and in writing.
- Physical ability to carry out the duties of the position.
- Ability to work independently and in cooperation with others.
- Ability to operate related equipment.
- Ability to organize and prioritize.
- Ability to establish and maintain rapport with clients.
- Ability to observe and recognize changes in clients.
- Two years experience in vocational counselling.
- Minimum two years experience in a Human Service field

**About Coast**
Coast Mental Health (Coast) is one of the largest mental health non-profit societies in Canada, and operates a large array of innovative housing and community based rehabilitation services for people with a mental illness living in and around Vancouver. Coast operates in the Lower Mainland of British Columbia providing approximately 1000 people with supportive housing and 4000 clients living in the community with a wide variety of programs and services.
Coast fosters a client-driven, recovery-oriented environment that promotes restoring health, personal growth and a return to society for individuals with a mental illness through advocacy and providing direct programs and services.

**Why Coast**
- We believe in the person, not the disease
- We operate client-centered care under the principles of psychosocial rehabilitation
- There is a variety of work within a particular position and within the organization
- We strive to be the best that we can be
- We hold Exemplary Status accreditation through Accreditation Canada
- We have won numerous awards for our innovative programming
- We care about our employees, and believe in living our values and culture throughout the organization
- Coast Mental Health is committed to creating a cult