Customer Service Specialist

1 week ago

Burnaby, Canada Catalyst Kinetics Group Full time

Catalyst Kinetics Group (CKG) is a health and wellness clinic located in Burnaby, British Columbia. Our interdisciplinary team of health practitioners includes Physiotherapists, Chiropractors, Massage Therapists, Naturopathic Doctors, Kinesiologists, Personal Trainers, and Coaches. Working together, the team diagnose, treat and oversee client progress each step of the way. At CKG, we focus on the optimum health of people who have a wide spectrum of needs and abilities.

Currently, we are seeking a friendly, responsible, client-oriented individual to be the newest member to join our ever-growing administrative team.

POSITION AVAILABLE: Customer Service Specialist - Part Time (15-25 hours/week) Part time that can lead to permanent part time or full time.

As part of our administrative team, your role will include but not limited to:

- Greeting and welcoming clients
- Answering, screening and directing telephone inquiries
- Help liaise client communication with practitioners and ensuring prompt follow-up
- Drafting, editing, and proofreading correspondence to clients
- Managing appointments bookings such as scheduling and cancellations
- Accepting payments
- Managing faxes, mail, and courier services
- Ensuring facility is clean and supplements are stocked
- Assisting in office opening and closing duties

In this role you are required to have**:At least 3-5 years of customer service experience or working in a medical office capacity would be an asset.**
- Strong computer skills and proficiency in Mac and MS office tools, including excel and word
- Excellent verbal and written English skills, including typing speed and accuracy
- Self-motivated with strong work ethic, and ability to multitask and prioritize multiple priorities in a fast-paced environment
- Demonstrate ability to problem solve and produce high quality work with exceptional attention to detail
- Takes direction well, and is comfortable working as part of a team and working independently
- The ability to act with tact and discretion, and respect our clients’ confidentiality at all times

Hours of operation:

- Monday: 7:30am-8:30 pm
- Tuesday 7:30 am - 8:30 pm
- Wednesday 7:30 am - 8:30 pm
- Thursday 7:30 am - 8:30pm
- Friday 7:30 am - 4:30 pm
- Saturday 7:30 am - 2:30pm

We offer extended health benefits, professional development opportunities and other perks. We also provide a fun and supportive work environment. Hiring for Burnaby location. Part time that can lead to permanent part time or full time.

**Job Types**: Part-time, Fixed term contract, Permanent
Contract length: 24 months
Part-time hours: 15-25 per week

**Salary**: From $17.00 per hour

**Benefits**:

- Company events
- Dental care
- Extended health care
- On-site gym
- On-site parking
- Vision care

Schedule:

- Evenings
- Every Weekend
- Monday to Friday
- Overtime
- Weekend availability

Supplemental pay types:

- Overtime pay

COVID-19 considerations:
Mask are recommended but not mandatory in our clinic by clients, practitioners and staff.

**Education**:

- Secondary School (required)

**Experience**:

- customer service: 3 years (required)

**Language**:

- English (required)

Shift availability:

- Night Shift (required)

Work Location: One location

  • Customer Service Specialist

    1 week ago

    Burnaby, Canada THE EMPIRE LIFE INS. CO Full time

    **Tru**Stone **Customer Services Specialist**: **Location: In person - Burnaby, British Columbia** TruStone is looking to hire a Customer Services Specialist to join our team! **About us** TruStone Financial Inc. (TSF), is redefining an industry by providing independent financial advisors exceptional service and developing meaningful relationships. We...

  • Customer Service Specialist

    5 days ago

    Burnaby, Canada Groupe Touchette Inc. Full time

    **Job purpose** The Customer Service Specialist will provide support to customers. Do you enjoy talking to customers and providing them with solutions? We have the challenge for you! **Responsibilities** - Provide exceptional customer service at all times; - Answer incoming calls from customers to promote the various products offered by the company or...

  • Customer Service Specialist

    1 week ago

    Burnaby, Canada Groupe Touchette Inc. Full time

    Are you looking for a job with a Quebec-based company of national scope, a dynamic work environment stimulated by innovation, a collaborative team and a flexible schedule in a hybrid formula? Welcome to Groupe Touchette! We are the largest Canadian-owned tire distributor and have been for over 40 years! If the automotive industry is a passion for you, you...

  • Customer Service Specialist

    2 weeks ago

    Burnaby, Canada Groupe Touchette Inc. Full time

    **Temporary mandate of approximately 3 months, from October to December** The Customer service specialist will provide support to customers. Do you enjoy talking to customers and providing them with solutions? We have the challenge for you! Are you looking for an temporary position in a Quebec-based company with a national scope, a dynamic work environment...

  • Customer Service

    23 hours ago

    Burnaby, Canada Elements Imprint Inc Full time

    **WHAT YOU DO**: As the Customer Service & Decoration Specialist, you are the voice of the company; you are customer driven and a master coordinator. You enjoy getting things done while working alongside experts in design, and apparel. You provide exceptional service that goes above and beyond the customer’s expectations by accurately and promptly...

  • E-commerce Customer Service Specialist

    2 weeks ago

    Burnaby, Canada QE Home Full time

    **Ecommerce Customer Service Specialist** QE Home is a Canada’s leading fashion bedding specialty retailer with over 77 stores across the country, and a robust e-commerce business. Proudly Canadian and family-owned since 1992, we are passionate about providing customers with beautiful, affordable, comfortable, and eco-friendly bedding solutions —...

  • Specialist, Customer Service Rep

    2 weeks ago

    Burnaby, British Columbia, Canada RXO, Inc. Full time

    Accelerate your career at RXORXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.Compensation for...

  • Specialist, Customer Service Rep

    2 weeks ago

    Burnaby, British Columbia, Canada RXO Full time

    Accelerate your career at RXORXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.Compensation for...

  • Specialist, Customer Service Rep

    2 weeks ago

    Burnaby, British Columbia, Canada RXO, Inc. Full time

    Accelerate your career at RXORXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.Compensation for...

  • Customer Care Specialist

    5 hours ago

    Burnaby, Canada SGS Full time

    Company Description We are SGS – the world's leading testing, inspection, and certification company. We are recognized as the global benchmark for quality and integrity. Our 96,000 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer, and more interconnected world. In Canada, SGS employs over 2,000 team...