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Customer Service Specialist

3 weeks ago

Burnaby, Canada Groupe Touchette Inc. Full time

Are you looking for a job with a Quebec-based company of national scope, a dynamic work environment stimulated by innovation, a collaborative team and a flexible schedule in a hybrid formula?

Welcome to Groupe Touchette We are the largest Canadian-owned tire distributor and have been for over 40 years

If the automotive industry is a passion for you, you are surely the profile we are looking for

The first few weeks of your employment will be the perfect opportunity for our team members to teach you everything you need to know about the tire business At your own pace, you will become as passionate about tires as your colleagues and your manager

And you have experience in customer service or sales, you have worked in a telephone center or you have knowledge of distribution and inventory concepts? These are the assets we are looking for

Concretely, the responsibilities you will have as a **Customer Service Specialist** are:
Answer incoming calls from customers in order to promote the different products offered by the company or propose alternative solutions;
Enter all customer orders into the system;
Follow up on the status of deliveries;
Assist in the planning of special order deliveries with external transportation companies;
Perform inventory research within our network and with outside vendors as needed;
Any other related duties.

**In Summary**:
Do you enjoy talking with customers and providing solutions?

Provide exceptional customer service?

Are you comfortable with technology and working with computers?

**_What are you waiting for? Join our team_**

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- RRSP match
- Store discount
- Vision care

Schedule:

- Day shift
- Monday to Friday

Work Location: Hybrid remote in Burnaby, BC V5G 4L7