Patient Coordinator

3 days ago

North Vancouver, Canada Dermapure Full time

**Are you passionate about beauty and medical aesthetics? Do you enjoy taking care of clients by offering personalized solutions that meet their needs and expectations?**

Dermapure is the leading name in non-invasive medical aesthetics, combining expertise with cutting-edge technology. With 68 clinics across Canada, our philosophy is based on offering high-end, innovative, and non-surgical treatments designed to rejuvenate the skin while ensuring visible, natural, and long-lasting results.

**Responsibilities -**
- Greet customers when they arrive at the clinic and provide outstanding customer service;
- Create a file for each new customer and update existing customer files;
- Book customer appointments and manage the appointment calendar;
- Prepare customer files for next-day appointments;
- Implement the clinic’s opening and closing procedures;
- Manage correspondence and postal mail;
- Establish the day's treatments in collaboration with the consultant;
- Ensure that the reception area, boutique area and waiting area are properly maintained and stocked;
- Order office supplies and beverages;
- Close batches, balance daily reports and transfer receivables to accounting;
- Ensure availability of cash in the register and notify the person in charge;
- Prepare customer invoices and verify invoices daily.

**Qualifications -**
- High school diploma required, office administration training (a significant asset);
- At least two (2) years of experience in a similar role;
- Languages spoken and written: English;
- Committed to the well-being of the client;
- Effective communication skills;
- Demonstrates teamwork and collaboration;
- Integrity and trustworthiness;
- Shows initiative and autonomy;
- Able to plan and coordinate activities;
- Demonstrates rigor, reliability, and flexibility.

IND2

**Our core values -**
We **care**about our employees. We **innovate**to succeed. We **dare**to be different. We **empower**each other to rise.

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