Assistant Manager

7 days ago

Uxbridge, Canada Hickling Pools & Spas Full time

**Hickling Pools & Spas** is a pool construction, service & retail company serving Uxbridge & the surrounding area since 1972. We are looking for full-time/part-time (year round) key individuals to join our team. If you have a great work ethic, a positive attitude, work well both in a team & independently and are seeking a career path position we’d like to talk to you.

**Retail Store Assistant Manager**

This is primarily a front line, store centric position dealing with walk-in retail customers & helping customers over the phone. The secondary aspect of the Assistant Manager position is administrative, working with the General Manager on various store related tasks.

Key Responsibilities:

- Open & close the retail store (based on your schedule) & prep store for the day
- Daily store walk thru to determine areas requiring attention that day (stocking, pricing and cleaning)
- Provide the GM with biweekly checks on inventory levels and store supplies
- Water Testing and maintaining the testing lab
- Assisting customers with water balance & all products in the store
- Hot Tubs sales (training provided)
- Cash out retail & service customers
- Handle incoming calls as needed, directing calls to the service department, taking messages as necessary
- Receive product shipments
- Assist with rotating store layouts based on opening season, mid-season, closing season & fall/winter
- Ongoing training on industry products and equipment
- Support the other retail staff/seasonal staff
- Off season, November to March, there is more focus on administrative, behind the scenes work to prepare for the next season

This position requires strong customer service skills and is suited to a confident, outgoing person who enjoys multitasking in a fast paced, team environment. Our company prides itself on honesty & integrity. A down to earth person who wants to positively contribute to and improve their work environment will thrive here.
- Minimum 2 years_ industry experience (service technician, pool/spa retail sales, pool/spa service scheduler)

**ONLY CANDIDATES WITH RELEVANT EXPERIENCE WILL BE CONSIDERED**
- Detail oriented
- Able to multitask in a fast paced environment
- Committed team player
- Excellent communication skills
- Confident & outgoing
- Possess the ability to handle challenging customer/staffing situations & comfortably work with the General Manager to develop solutions to mitigate repeat occurrences
- Desire to work in & grow customer service

TRAINING PROVIDED IN ALL AREAS

**COMPETITIVE WAGES WITH BONUS STRUCTURE,**

**BASED ON EXPERIENCE**

Full-time, permanent position

Hours vary seasonally:
In season - Monday-Friday 8 am-6 pm, some Saturdays

Off season - Tuesday-Friday 9am-5pm, some Saturdays

Limited vacation time available during in season April through early November. Very flexible on vacation time off season November through March.

Pay: From $20.00 per hour

Additional pay:

- Bonus pay
- Overtime pay

**Benefits**:

- Store discount

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday
- Weekends as needed

Work Location: In person

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