Program Assistant

**Local Government Management Association**:
**Program Assistant**:
**JOIN OUR TEAM TO SUPPORT LEADERSHIP EXCELLENCE IN BC LOCAL GOVERNMENT**

Ours is a passionate, tight-knit, service-oriented team. Together we provide leading professional development and member services - all the while brainstorming, high-fiving, laughing a lot, and often sharing meals together If you value a positive and dedicated culture, fun and supportive colleagues, and the opportunity to be the administrative backbone in an empowering environment, we’d love to hear from you

The Local Government Management Association of British Columbia, located on the traditional territories of the **lək̓ʷəŋən** Peoples, known today as the Esquimalt and Songhees Nations in Victoria, BC is an independent non-profit organization that has been providing professional development and training for local government professionals across B.C. for over 100 years. We are looking for a highly organized, customer-service oriented individual with exceptional administrative skills to join our team This is a 35 hour per week position.

**Hear from our members about what we do and how we impact their careers.**

The key responsibilities of the Program Assistant position include:

- Assisting the Finance Officer with administrative tasks related to the organization’s financial tracking and reporting, including but not limited to, processing accounts receivable and following up on outstanding monies owed to the Association, preparing bank deposits and posting receipts in a timely and accurate manner, assisting with maintaining sound financial records.
- Assisting the Events and Volunteer Coordinator in the logístical tasks related to the delivery of iin-person LGMA programs, including but not limited to managing annual conference registration lists, supporting administrative tasks, monitoring program evaluations, and providing technical and administrative support.
- Providing organizational administrative support including preparation and distribution of various mail-outs, scheduling of meetings, tracking, reconciling, and processing budget expenses, drafting routine and non-routine business correspondence.
- Addressing inquiries from LGMA members, partners, suppliers, related organizations, and the public in a timely manner by telephone and electronic mail.
- Developing positive external relationships, focusing on meeting client needs, and resolving complaints/issues with mínimal inconvenience to the client.
- Coordinating the distribution of LGMA manuals, services and resource materials to members.
- Maintaining, updating, and ensuring the accuracy of a variety of records, including volunteer and member databases.
- Assisting the Association’s six regional Chapters with maintaining member records and collection of membership dues.
- Assisting the Executive Director in the preparation of materials and reports for staff, Board of Directors, or external partners.
- Representing the LGMA at events as required and providing member liaison and support, promoting membership and presenting the value of LGMA’s professional development and training opportunities.
- Proficiently use the technology inherent of the work including: Office 365, databases, PowerPoint and Sage Accounting software;
- Skillfully communicate in writing and orally;
- Accurately complete accounts receivables and financial tasks;
- Research and analyze issues and identify solutions;
- Provide top-notch customer service;
- Support project or program teams; and
- Maintain databases (e.g. volunteer/contractor/ membership).

Please note, an equivalent combination of education and experience may be considered. Understanding of the local government system in BC is an asset.

The compensation range for this position is **$37.71/hour ($68,632 annually) **in addition to a comprehensive benefit package and flexible working hours. At the LGMA, we are committed to recruiting a diverse workforce that represents the community we serve. Indigenous people, racialized persons, all genders, LGBT2Q+, persons with disabilities, and individuals who may contribute to the further diversification of ideas are encouraged to apply. Accommodations will be provided upon request during the selection process.

Education : College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience : 2 years to less than 3 years