Dispatch Coordinator in Logistics

2 weeks ago

Mississauga, Canada National Freight Forwarding Inc. Full time

**Job Summary**

**Key Responsibilities**
- Plan and coordinate the dispatch of drayage, FTL (Full Truckload), LTL (Less Than Truckload), and intermodal shipments, ensuring timely and efficient pickups and deliveries through platforms such as Loadlink and Expert Dispatch.
- Maintain clear and proactive communication with drivers, carriers, and clients to provide timely updates, resolve delays, and ensure seamless transportation processes.
- Optimize routing and load planning strategies to enhance operational efficiency, minimize transportation costs, and ensure compliance with legal weight, safety, and regulatory requirements.
- Troubleshoot and resolve logístical issues, including mechanical breakdowns, unexpected delays, and route disruptions, by working closely with maintenance and operations teams to minimize service interruptions.
- Accurately document all shipment activities, track delivery timelines, and monitor carrier performance in alignment with company standards and customer service expectations.
- Enforce adherence to all relevant safety regulations and compliance standards while continuously evaluating performance metrics to drive operational improvements and meet organizational goals.

**Qualifications & Experience**
- Demonstrated experience in dispatch or logistics management within the transportation industry.
- Strong knowledge of freight types and transportation management software is essential.
- Proven ability to analyze operational data and implement process improvements.
- Exceptional communication skills, including professional phone etiquette, are required.
- Prior experience in shipping and receiving operations is highly desirable.
- Familiarity with supply chain logistics and third-party logistics (3PL) partnerships is considered an asset.

**Why Join Us?**
Be part of a dynamic logistics team where your leadership and expertise will directly contribute to the success and growth of our operations. As a Dispatch Coordinator, you will play a key role in shaping efficient, cost-effective, and reliable transportation solutions.

**Job Types**: Full-time, Permanent

Pay: $45,000.00-$60,000.00 per year

**Benefits**:

- Extended health care
- On-site gym
- On-site parking
- Paid time off

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

**Experience**:

- Logistics: 2 years (required)
- dispatch : 2 years (required)

Work Location: In person

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