Floor Manager

1 week ago

Vancouver, Canada Mila Restaurant Full time

**MILA **is a 105 seat plant-based premium casual dining concept located in the heart of Chinatown, Vancouver. The centerpiece of Mila’s full-service program will be our fantastic bar program with a focus on wine and great cocktails.

Mila is based on three core pillars: our conviction in the belief that plant-based dining isn’t a compromising experience, that an approachable and comforting food offering is what Vancouver needs right now, and that the culinary innovation behind Virtuous Pie is ready for a fresh take.

**THIS IS WHERE YOU COME IN**

We are currently hiring a floor leaders We are looking to add great people to our team who possess a good mix of skills, carry themselves well, can think on their feet, are enthusiastic, punctual, confident and who have a genuine love for customer service.

We want you to treat the restaurant as if it’s your own.

REQUIRED SKILLS & EXPERIENCE:

- Personal alignment with Mila’s Plant based vision, values and team culture.
- A minimum of 1 year in a shift leading/management role
- Serving it right.
- Flexible schedule with the ability to work all shifts, weekends and holidays
- Excellent communication and organizational skills.
- Exceptional customer service skills.
- POS system knowledge an asset.
- Ability to work in a fast-paced and inter-functional team environment.
- High standard of professionalism and attention to detail.
- Strong wine, beer and cocktail knowledge an asset.
- Ability and willingness to work in a flexible work environment.

ROLES & RESPONSIBILITIES:

- Managing day-to-day operations of partners on the floor
- Resolve customer complaints and ensure quality customer services.
- Creating positive and long-lasting relationships with team, guests and other colleagues.

Compensation

$19/hour base salary + $9-$13/hour in tips + Staff Discounts

Mila is an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin, disability status, protected veteran status, or any other characteristics protected by law. We strive to create an accepting and safe environment for everyone.

**Job Types**: Full-time, Permanent

**Salary**: $28.00-$33.00 per hour

Expected hours: 40 per week

**Benefits**:

- Discounted or free food
- Flexible schedule
- Store discount

Schedule:

- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekends as needed

Supplemental pay types:

- Overtime pay
- Tips

Work Location: In person

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