Client Service Clerk

1 week ago


Ottawa, Canada KNOW HISTORY INC. Full time

Education: Bachelor's degree
- Experience: 2 years to less than 3 years
**Work setting**:

- Urban area
- Private sector
**Tasks**:

- Access and process information
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Maintain records and statistics
- Perform general office duties
- Professionalism in customer service
**Computer and technology knowledge**:

- Database software
- MS Outlook
- MS Windows
**Work conditions and physical capabilities**:

- Attention to detail
- Fast-paced environment
**Personal suitability**:

- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Organized
- Reliability
- Team player
**Screening questions**:

- Are you currently legally able to work in Canada?
- Do you currently reside in proximity to the advertised location?
**Health benefits**:

- Dental plan
- Disability benefits
- Health care plan
- Paramedical services coverage
- Vision care benefits
**Long term benefits**:

- Life insurance
**Other benefits**:

- Paid time off (volunteering or personal days)
- Work Term: Temporary
- Work Language: English
- Hours: 37.5 to 40 hours per week


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