Assistant Restaurant Manager

**Job Title: Assistant Restaurant Manager**

**Job Status: Permanent Full Time**

**Joining Bonus**:$500 ($200 on joining + $300 after completing probation)

**Wage: $56,000 per annum**

**Summary of Position**:
The Assistant Restaurant Manager is responsible for assisting the Restaurant Manager in operating & maintaining Aura restaurant + patio, In Room Dining and the Duo Café. Creating an innovative and warm dining environment as part of Aura’s team, the Assistant Restaurant Manager’s main focus is daily operations and leadership **.**

**Responsibilities**:

- The Assistant Restaurant Manager is responsible for the daily operations of Aura restaurant + patio, In Room Dining and the Duo Café and for the supervision of the colleagues within this department
- Forecasting business levels and schedules accordingly to ensure guests’ expectations are exceeded while budgeted profit margins are achieved
- Expense management - ensures all expenses (labour and operations) are controlled to achieve maximum profitability
- Actively participate in inventory controls to ensure team members have the required equipment and products while the hotel’s expenses are kept in line
- Responsible for the appearance, orderliness, cleanliness and proper set up of AURA
- Actively assist in the design and implementation of marketing initiatives to drive business levels
- Solicit, sell, book and execute special events within Aura restaurant + patio
- Administer and foster a service enhancement culture through suggestive selling
- Develop colleagues via facilitation of hotel and departmental training programs on service standards, selling techniques, and food and beverage education to consistently raise the bar for service standards and sales objectives while developing a food and beverage culture within Aura restaurant + patio
- Develop colleagues via facilitation of hotel & departmental training programs and performance appraisals/management
- Lead a team of servers over multiple dining periods via strong performance management
- Constantly seek ways to build customer/guest loyalty and improve guest recognition programs
- Ensure colleagues follow all Hotel’s policies and procedures, including Health and Safety, house rules and the CBA
- Ensure the POS is properly maintained and utilized to full potential
- Effectively liaise with Culinary, Sales, Events and Marketing, and other department leaders
- Any other general duties

**Qualifications**:

- Supervisory experience within a diverse team is required
- Foodsafe Level 1 and Serving It Right required
- Proven track record as “Team Leader”: can motivate, lead & coach with preferable experience in a unionized environment
- Minimum 3 years serving experience within an upscale casual or fine dining restaurant or lounge required
- Demonstrated track record of managing the floor of a medium to high volume restaurant/lounge
- Inventory management experience (maintaining, counting, tracking & ordering)
- Sound product knowledge of food, wine and spirits with a proven ability to sell
- Coordinated medium size functions in restaurant - previous small banquet experience is an asset
- Previously trained new or existing team members
- Dynamic, Inspirational, Goal Oriented, Innovative and exceptional communicator
- Thrives under a high pressure and fast paced environment
- Understands the importance of creating a fun and rewarding work environment
- Sound working knowledge of Microsoft Word, Excel, Outlook, Silverware
- Must be able to embrace the 4 core values of the Inn at Laurel Point: Excellence, Respect, Curiosity and Stewardship

**Job Requirements**:

- Flexible availability for shift work including early mornings and late nights
- Must be fully available to work weekdays, all weekends and all statutory holidays
- Must be able to lift 30lbs on a regular basis

**Reports To: Restaurant Manager**

**What’s in it for you?**
- Competitive Wages
- A fun & friendly workplace culture that embraces diversity
- Cross-training opportunities to grow your skills
- Best staff meal in town and by the way, it’s free
- Complimentary parking on non-restricted days during the off-season
- Comprehensive benefits package
- Colleague of the month recognition program
- Summertime volleyball on Sticky Wicket rooftop, BBQs on our stunning Terrace patio, free themed year-end Gala to thank you
- Aura waterfront restaurant + patio staff discount - 50%
- Need a staycation? We’ve got you covered, after your 1-year work anniversary, enjoy a complimentary one night stay including breakfast for 2
- Friends & Family hotel discount _(so you can show off your amazing workplace)_
- Industry discounts
- Workshops
- Cross-training opportunities
- Skill and advancement training programs
- Shower and locker facilities

**Thank you for considering Inn at Laurel Point as your employer of choice**

**Job Types**: Full-time, Permanent

**Salary**: $56,000.00 per year

**Benefits**:

- Company events
- Dental