Patrol Supervisor 2022/2023

1 week ago

North Vancouver, Canada Grouse Mountain Full time

**Job Title**: Patrol Supervisor

**Location**: North Vancouver

**Department**: Safety

**Reports to**: Manager, Patrol

**Role Status**: Full time - Seasonal - Hourly

Grouse Mountain offers a challenging and enjoyable work environment with a world of career opportunity. Our team is dedicated to Grouse Mountain's renowned excellence and its continued growth as Vancouver's premier mountain resort. In exchange for employee excellence, we offer a professional atmosphere, fantastic growth opportunities, unlimited outdoor recreation (including skiing and snowboarding) an inspiring setting and many unique employee privileges.

**Scope of the job**:
As a Patrol Supervisor, you support the Patrol Manager with the execution of all Patrol and Safety operations and oversees the patrol and volunteer patrol teams. You are a key and important member of the mountain operations team ensuring a safe and exceptional experience for all mountain guests.

**Key Responsibilities**:

- The effective supervision and motivation of up to 10 staff patrollers and 5 volunteer patrollers.
- Ensuring the overall safety of mountain staff and guests through effective injury and incident prevention methods including:

- Assisting the manager with the hire, orientation, and training of new and returning safety staff.
- Ensuring adequate first aid and safety coverage through effective scheduling of resources.
- Assisting in the investigation of incidents that may occur involving staff and/or guests.
- The inventory, maintenance and security of all patrol and department facilities and equipment.
- Ensuring that all injury and incident paperwork is completed correctly
- Ensuring that all other duties assigned to department staff are completed on time and in the manner described.
- Administering first aid services to injured staff and guests.
- Educating staff and guests to the components of the Alpine Responsibility Code.
- Acting as a safety resource for all staff from all other departments and assisting where required in creating good safety culture at Grouse Mountain.

Supervisory Responsibility

**Provides direct supervision to the following positions**: Patrol, Mountain Safety, and Volunteer Patrol

Qualifications, Knowledge, Skills and Abilities Required

**Minimum Qualifications**:

- ≥80 Hour first aid certification such as:

- Occupational First Aid Level 3,
- Outdoor Emergency Care,
- Non-Urban Emergency Care,
- BC Licensed EMR or PCP
- 2 Years Patrol Experience
- Recreational Avalanche Course
- Rope Rescue Experience
- Basic knowledge of the Workers Compensation Act and the Occupational Health and Safety Regulations.
- Experience with Advanced protocols such as:

- Entonox, Sager, Epi-pen, Salbutamol, Nitroglycerin administration

**Preferred Qualifications**:

- BC Licensed EMR or PCP
- Canadian Avalanche Association level 1
- WorkSafe BC Blasting Certificate
- Rope Access and/or Rescue Certification
- Incident Command Structure 100
- Incident Investigation Training
- Previous Supervisory Experience.

Working Conditions

Patrol Supervisors perform most of their duties outdoors and may work in all different kinds of weather conditions. Hours of operation are weather dependent. Due to the nature of the business, this position requires flexibility in terms of your work schedule. A variety of work schedules may include rotation of shifts, day/evening shifts, and weekends and statutory holidays. Shifts require standing for long periods of time, lifting, twisting, shoveling, and other forms of manual tasks.

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