Patrol Winter 2022/2023

Everyday we aim to provide a high quality, dynamic and authentic mountain playground where locals and tourists can escape, have fun, learn and challenge themselves, embracing the outdoors and key elements of BC culture. Our friendly and informative staff will help guests to create enduring memories based on remarkable experiences.

**Job Title**: Patrol

**Location**: North Vancouver

**Department**: Safety

**Reports to**: Manager, Patrol

**Role Status**: Full time - Seasonal - Hourly

Grouse Mountain offers a challenging and enjoyable work environment with a world of career opportunity. Our team is dedicated to Grouse Mountain's renowned excellence and its continued growth as Vancouver's premier mountain resort. In exchange for employee excellence, we offer a professional atmosphere, fantastic growth opportunities, unlimited outdoor recreation (including skiing and snowboarding) an inspiring setting and many unique employee privileges.

**Scope of the job**:
As a Patroller, you are an integral part of the Mountain Operations team;
acting as a safety resource for all staff from all other departments and assisting
where required in creating good safety culture at Grouse Mountain. Under direct
supervision from the Patrol Supervisor and Patrol Manager, Patrollers
assist in the day to day safety operations of the mountain; providing first aid
for injured guests and staff, placing and maintaining all ski area and snowshoe
fencing, rope lines, tower pads and signage, weather reporting,
avalanche control and education, and other risk management initiatives.

**Key Responsibilities**:

- Providing first aid for injured guests and staff
- Opening and closing of ski runs in accordance with the Risk Management section of the Grouse Patrol S.O.P
- Placing and maintaining all Ski Area and Snowshoe fencing, rope lines, tower pads, and signage.
- Reporting morning weather observations
- Avalanche control and education
- Responding to Emergency Procedures as required
- Responsible for maintaining ski area risk management strategies
- Performing Chair Lift Evacuation
- Educating staff and guests about the Alpine Responsibility Code.
- Acting as a safety resource for all staff from all other departments and assisting where required in creating good safety culture at Grouse Mountain.
- Other duties as required.

Supervisory Responsibility

This position reports directly to the Patrol Supervisor and Patrol Manager, with no direct supervisory responsibilities.

Qualifications, Knowledge, Skills and Abilities Required

**Minimum Qualifications**:

- ≥80 Hour first aid certification such as:

- Occupational First Aid Level 3,
- Outdoor Emergency Care,
- Non-Urban Emergency Care,
- BC Licensed EMR or PCP
- Have expert skiing/snowboarding ability in all terrain and conditions
- Strong risk management skills

**Preferred Qualifications**:

- Previous Patrol Experience
- Mountaineering, rock climbing and/or backcountry travel experience
- Rope rescue or rope access experience
- Experience operating snowmobiles
- Avalanche awareness or operations training
- Experience with public relations/customer service
- Experience with Advanced protocols such as: Entonox, Sager, Epi-pen, Salbutamol, Nitroglycerin administration

Working Conditions
Patrollers perform most of their duties outdoors and may work in all different kinds of weather conditions. Hours of operation are weather dependent. Due to the nature of the business, this position requires flexibility in terms of your work schedule. A variety of work schedules may include rotation of shifts, day/evening shifts, and weekends and statutory holidays. Shifts require standing for long periods of time, lifting, twisting, shoveling, and other forms of manual tasks.

Innovative. Nature-Loving. Safe. Passionate. Inspiring. Real. Entrepreneurial.