Ski Patrol Supervisor

Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.
**Job Title**: Patrol Supervisor
**Location**: North Vancouver
**Department**: Safety
**Reports to**: Manager, Patrol
**Role Status**: Full Time / Part Time / Seasonal / Hourly
ABOUT US
As Vancouver’s premier attraction we offer truly rewarding and memorable experiences Our team members get to work in a challenging and cooperative environment where everyone comes together to create memories of a lifetime. We offer a professional atmosphere, fantastic growth opportunities, unlimited outdoor recreation, an inspiring setting, and many unique employee privileges. We are seeking new team members who embody our core values that focuses on people, connection, growth and challenge. We foster a work environment where diversity is valued, quality of life is enhanced, and individual aspirations are fulfilled. Applicants who thrive in a positive atmosphere where service excellence is top priority are encourages to apply.
JOB SUMMARY
As a Patrol Supervisor, you support the Patrol Manager with the execution of all Patrol and Safety operations and oversees the patrol and volunteer patrol teams. You are a key and important member of the mountain operations team ensuring a safe and exceptional experience for all mountain guests.
ESSENTIAL JOB FUNCTIONS
- The effective supervision and motivation of up to 10 staff patrollers and 5 volunteer patrollers.
- Ensuring the overall safety of mountain staff and guests through effective injury and incident prevention methods including:

- Assisting the manager with the hire, orientation, and training of new and returning safety staff.
- Ensuring adequate first aid and safety coverage through effective scheduling of resources.
- Assisting in the investigation of incidents that may occur involving staff and/or guests.
- The inventory, maintenance and security of all patrol and department facilities and equipment.
- Ensuring that all injury and incident paperwork is completed correctly
- Ensuring that all other duties assigned to department staff are completed on time and in the manner described.
- Administering first aid services to injured staff and guests.
- Educating staff and guests to the components of the Alpine Responsibility Code.
- Acting as a safety resource for all staff from all other departments and assisting where required in creating good safety culture at Grouse Mountain.
- Other duties as required.

SUPERVISORY RESPONSIBILITY
**Provides direct supervision to the following positions**: Patrol, Mountain Safety, and Volunteer Patrol
REQUIRED QUALIFICATIONS AND ABILITIES
**Minimum Qualifications**:

- ≥80 Hour first aid certification such as:

- Occupational First Aid Level 3,
- Outdoor Emergency Care,
- Non-Urban Emergency Care,
- BC Licensed EMR or PCP
- 2 Years Patrol Experience
- Recreational Avalanche Course
- Rope Rescue Experience
- Basic knowledge of the Workers Compensation Act and the Occupational Health and Safety Regulations.
- Experience with Advanced protocols such as:

- Entonox, Sager, Epi-pen, Salbutamol, Nitroglycerin administration

**Preferred Qualifications**:

- BC Licensed EMR or PCP
- Canadian Avalanche Association level 1
- WorkSafe BC Blasting Certificate
- Rope Access and/or Rescue Certification
- Incident Command Structure 100
- Incident Investigation Training
- Previous Supervisory Experience

WORKING CONDITIONS
Patrol Supervisors perform most of their duties outdoors and may work in all different kinds of weather conditions. Hours of operation are weather dependent. Due to the nature of the business, this position requires flexibility in terms of your work schedule. A variety of work schedules may include rotation of shifts, day/evening shifts, and weekends and statutory holidays. Shifts require standing for long periods of time, lifting, twisting, shoveling, and other forms of manual tasks.
COMPENSATION AND BENEFITS
$24.76/hour to $28.96/hour
All positions are eligible for the following benefits and perks:

- Free Seasonal Access Pass
- Discounts at the resort’s restaurants, retail, and rental outlets
- Referral Bonus Program
- Public Transit subsidies
- Free or discounted lift tickets at many other resorts (winter/summer)
- Access to free Employee and Family Assistance Program
- Excellent training and professional development
- Northland Properties friends and family discounts program including hotels, restaurants, and recreation.

**Full-time, year-round positions are also eligible for these**:

- Health Insurance; Medical Insurance, Dent