Fixed Operations Manager

2 weeks ago

Hamilton, Canada AutoCanada Inc. Full time

**Fixed Operations Manager**

**Acura of Hamilton**

**Hamilton, ON**

We are looking for an experienced
**Fixed Operations Manager **to join and lead our growing team You will play a crucial role in directing the team of associates who facilitate the completion of work required to service our clients and reunite them with their vehicles. Leveraging your extensive leadership skills and knowledge of the part, service, and customer service excellence, you will be accountable for the service departments annual financial performance goals.

**What We Offer**
- Paid Vacation
- Use of a Demo vehicle
- Generous Salary and Commission Plan
- Competitive incentive plan
- Competitive health and dental plan
- Paid training
- An opportunity to be a part of an exciting, growing business

**Your Key Responsibilities**
- Oversee team members performing vehicle inspections, preparing reports and when required, necessary, carries out these job duties.
- Effectively organizes and manages team members, including technicians and advisors, to ensure team objectives and service goals are achieved.
- Own creating an exceptional customer service experience by: maintaining customer relationships and ensuring repeat customers by delivering quality service, recommending additional products and services and by addressing any customer concerns or complaints quickly and professionally.
- Resolve service desk problems and improve current service desk operations to increase productivity and enable amazing customer service.
- Monitor department operations and client concerns to define patterns and work to improve efficiency.
- Regularly audit work being done and customer service being provided to ensure all standards are met and that repair work is carried out effectively, correctly, and thoroughly.
- Control department budgets and other expenses.
- Mentor, coach, train and support the development of apprentices in the dealership.

**Your Capabilities and Credentials**
- Completion of a related post-secondary program and or training courses would be valuable.
- 5 years of experience in an automotive dealership service department.
- Possessing a provincially recognized Journeyman Automotive Mechanic Certificate would be an asset but is not required.
- Working knowledge of industry standards and practices, including product details and company services offered.
- Must possess a valid driver's license and a safe driving history.
- Ability to train, coach, direct and encourage technicians, advisors and shop foreman.
- Excellent communication and organizational skills.

  • Strategic Fixed Operation Manager

    7 days ago

    Hamilton, Canada Anaya canada Full time

    **Job Overview** Job Title: Strategic Fixed Operations Manager - Auto Repair Shop (Performance-Based) Location: Hamilton, ON Compensation: Base salary + Performance-based bonuses Company Overview Centennial Tire and Auto Service is a growing automotive repair shop in Hamilton, specializing in servicing used car dealerships and retail customers. We are...

  • Fixed Operations Field Manager

    4 days ago

    Hamilton, Canada GAP Auto Full time

    GAP Auto is a leading national automotive chemical manufacturer specializing in professional detail chemicals and performance additives. GAP Auto is recognized as a results-driven, family owned, local manufacturer and marketer of professional automotive products and we are seeking a Fixed Operations Field Representative to generate and qualify incremental...

  • Lab Analyst

    2 weeks ago

    Hamilton, Canada Upfield Full time

    **You will train in Etobicoke for 2 weeks and transition with us to Brantford on this 12 Month Fixed Contract. Co-Op students are encouraged to apply!** You will perform analytical, microbiological and allergenic testing to control and improve Quality and Food Safety within our newest Brantford facility on a shift basis (weekend work when required). You...

  • Venue Technology Operations Manager

    2 weeks ago

    Hamilton, Canada PMY Group Full time

    Join to apply for the Venue Technology Operations Manager role at PMY Group PMY Group is seeking an experienced Venue Technology Operations Manager in Hamilton, Ontario to oversee and support the delivery of IT, audiovisual, and telecommunications systems at major sports events and venues, and other public venues. This individual will serve as a trusted...

  • Venue Technology Operations Manager

    4 weeks ago

    Hamilton, Canada PMY Group Full time

    PMY Group is seeking an experienced Venue Technology Operations Manager in Hamilton, Ontario to oversee and support the delivery of IT, audiovisual, and telecommunications systems at major sports events and venues, and other public venues. This individual will serve as a trusted on‑site representative of PMY, providing hands‑on technical support while...

  • Security Guard – Fixed Day Shift

    1 week ago

    Hamilton, Ontario, Canada Allied Universal Full time

    OverviewCompany Overview:We are North America's leading security and facility services provider with approximately 300,000 service personnel. At Allied Universal(R), we pride ourselves on fostering a promote from within culture. There are countless examples of individuals who began their career as Security Professionals and today hold positions on our senior...

  • On‑Site Venue Technology Operations Lead

    2 weeks ago

    Hamilton, Canada PMY Group Full time

    A leading technology services firm in Hamilton, Ontario seeks a Venue Technology Operations Manager to oversee IT and audiovisual systems at major events. This role demands strong troubleshooting skills, project management experience, and coordination with technical teams. Candidates should have 5+ years in the IT or AV sectors and familiarity with...

  • Digital Print Operator

    23 hours ago

    Hamilton, Canada Niko Apparel Systems Full time

    Printer operator/graphic designer Machines list - Vinyl cutter - Transfer machines - Large format printers - Laser cutter Job list - Colour matching - Printing logos for transfers - Weeding transfers - Colour process - Pantone references - Printing and printer maintenance - File creations Task lists/requirements - Running and maintaining large format...

  • Operations Manager

    3 days ago

    Hamilton, Canada Atlantic Packaging Products Ltd Full time

    **POSITION OVERVIEW**: The Operations Manager is responsible for ensuring that plant operations meet production and sales demands in a cost-optimized, safe and environmentally responsible manner. Reporting to the Plant Manager, the incumbent oversees operating personnel by clearly defining goals and objectives that promote and maintain an atmosphere of...

  • Operations Manager

    23 hours ago

    Hamilton, Canada Nextra Consulting Full time

    **OPERATIONS MANAGER** Our client is seeking their next **Operations Manager** to take the reins on overseeing the day-to-day operations of the dynamic installation and service teams. As the face of operations, you'll be responsible for ensuring that all projects are completed with efficiency and excellence, while maintaining the highest level of customer...