Territory Sales Representative

**Who We Are**

One Company. Hundreds of Products. Endless Possibilities. Ply Gem is North America's leading manufacturer of exterior building materials, including windows, siding, stone, and 40 other categories. At Ply Gem, we provide the nation's residential builders, remodelers and architects with access to a comprehensive range of building products. From new construction to repair, remodel and replacement, our full line of building products provide quality and value for all types of projects.

Ply Gem Canada is a growing company in the building products industry backed by Cornerstone Building Brands, providing us with stability and strength in the North American market. Cornerstone Building Brands is the largest manufacturer of vinyl windows in North America with brands you’ve come to know and trust. We have endless building product options from standard to specialty to customized to whatever you’re looking for. But it’s our service capabilities that sets us apart.

**Position Summary**

The Outside Sales Representative is responsible for prospecting and maintaining customer accounts, for maintaining a clean trial balance of outstanding payments due, for entering quotes and orders for customers, and for completing various other internal Ply Gem paperwork. The Outside Sales representative is the face of Ply Gem to the Customer and the Industry, and so is expected to be involved in local Industry associations and activities.

**Responsibilities**:

- Create and maintain an active prospecting strategy to attract new customers to Ply Gem.
- Timely and professional servicing to maintain and grow existing account base.
- Manage the blueprint takeoff process, and quoting & ordering processes through self-action or via Inside Sales assistance. This responsibility lies with the outside sales representative.
- Completion of RGAs, Credits, Service Orders, and other documents as required.
- Assisting the Credit department with receivable issues as required.
- Addressing shipping and service issues as required, in conjunction with inside sales rep.
- Provide training to Inside Sales on products and the customer as required.
- Regular training of customers (builders, superintendents, salespeople, etc.) on items such as products, features and benefits, and processes ensuring current work instructions and policies are being adhered to.
- Attend sales meetings, annual General Sales Meeting, and other educational training seminars.
- Communicate deficiencies in product and process through non-conformance reports (NCR’s).
- Co-develop sales action plan with branch manager, while apprising the inside sales rep with relevant information.
- Co-develop annual sales budget, prospecting strategy, and sales team goals and objectives in conjunction with branch manager
- Continuous improvement of sales team’s processes and presentation skills.
- Co-develop strategies for tendering with the branch manager to ensure successful retention of existing new construction customer base and growth of new customers.
- For dealer-specific representatives, police and enforce that dealer customers are adhering to current Ply Gem Dealer policy as outlined in dealer-specific documentation.
- For dealer-specific representatives, attendance at industry trade shows and customer presentations will be required.
- Actively present and promote direct interaction with end consumer (homeowner) to achieve incremental volume and profitability for each sale.
- Provide an accurate 3 month rolling booked sales forecast for the year, and provide regular updates throughout the month to the Sales Administrator.
- Meet annual and monthly sales budgets and booked forecast.
- Follow all current work instructions and policies and procedures.
- Actively gather relevant market intelligence with respect to general industry and competitor developments and share with branch manager.

**Requirements**:

- 2-3 years previous outside sales experience or
- Previous experience in window and/or residential construction industry an asset.
- Strong computer skills in a Windows environment, with experience with Microsoft office programs.
- Reliable personal transportation with good driving record required and valid drivers’ license.
- Ability to read blueprints and construction plans an asset.
- Post-secondary education, preferably with an emphasis on marketing/business administration.
- Strong communication, problem-solving, and conflict resolution skills.
- Strong organizational and time-management skills.
- Outgoing and personable personality.
- Professional in appearance and conduct
- Strong relationship selling abilities.
- Involvement with networking and associations involving industry partners and customers.

**Why Join Our Team**

Our employees are empowered to make a meaningful impact on our success while pursuing a wide range of opportunities to meet your personal aspirations for development and advancement within a stable, growing Canadian industry leader.