Office Administrator

5 days ago

Kingston, Canada The Krishan Nathan Group Full time

We are looking for a full-time Office Administrator to join our award-winning Real Estate Team

The Office Administrator is responsible for collaborating with all parties of a transaction. As a key member of our team, the Office Administrator must be committed to providing the highest standard of customer service, attention to detail, and care to our clients. This role will appeal to highly self-motivated and energetic individuals, known for great intuition and judgment in understanding and anticipating what comes next and how to improve workflows and administrative processes in a rapid-paced office setting.

**General Office Duties & Responsibilities**
- Schedule appointments and activities to prepare the property and listing for launch on the market
- Prepare and post listings on MLS & online
- Draft Agreement of Purchase and Sale, and related legal documents
- Follow up on all pre and post-offer activities and documents
- Establishing immediate rapport with clients, ensuring information is provided to clients in a timely manner
- Coordinate weekly open houses
- Coordinate print ads & team schedules
- Prepare any mailers, postcards or other marketing and promotional pieces
- Ensure lead and client profiles are up to date in the CRM
- Transaction closing coordination and post-close client support
- Ensure there are processes and systems in place to track time-sensitive activities as well as reminders for follow-up contact with clients
- Coordinate, organize, and prioritize day-to-day work activities along with unanticipated or urgent issues and requests that arise

**Education & Experience**
- Experience in a senior-level support role in a **fast-paced** real estate environment
- Some training at the post-secondary level in the areas of business administration, customer service, real estate, or other relevant areas.
- Natural ability and familiarity with business tools and systems, in particular with Google Workspaces, CRM Platforms, Adobe InDesign, comfortable with new technologies and a track record of learning and using tools to increase productivity and office organization
- A passion and interest in real estate is essential

**Desired Skills**
- Very strong attention to detail, organizational skills and ability to manage a wide variety of tasks often with conflicting deadlines and priorities
- Excellent interpersonal and communication skills
- Hardworking, innovative, self-motivated and self-confident with the ability to influence and motivate others towards common goals
- Highly resourceful with strong intuition and judgment around what makes business sense, requires little supervision
- Warm and engaging style in communicating and working with clients and other team members
- Highly ethical with a strong work ethic, along with a willingness to do what it takes for the whole team to succeed
- Flexibility in work hours to accommodate some evening and weekend work
- Particularly strong background in developing operational systems and processes that increase productivity and efficiency within office environments
- Only resumes with relevant experience and background will be considered._

Schedule:

- 8 hour shift
- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Kingston, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Administrative: 3 years (preferred)

Work Location: One location

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