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Receptionist/administrative Assistant

2 weeks ago

Montroyal, Canada Dena Sports Physio Full time

Dena Sports Physiotherapy clinic located in Town of Mount Royal is currently seeking a full-time receptionist.

Job Summary: Ensure maximum client satisfaction through a high-quality service approach. Greets patients arriving for appointments, obtains information, answers questions and provides assistance or directions as appropriate.

**Responsibilities**:
Welcomes and greets patients and visitors, in person or on the telephone.

Accurately registers patients by obtaining complete demographics, insurance information, photo ID, consent and health history.

Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.

Maintains patient accounts by obtaining, recording, and updating personal and financial information.

Collects co-pay and any past due balances and applies payment as needed.

Maintains attention to detail for all medical records. Scans information into patient chart daily. Protects patients' rights by maintaining the confidentiality of personal and financial information.

Skills/Qualifications:
Must be bilingual; French and English

Excellent computer skills

Multi-tasking, Flexibility, Customer Service, Time Management

Work Hours:
Monday to Friday, 9am to 4:30pm.

**Salary**: $14.25 per hour

Schedule:

- Monday to Friday

Work Location: One location