Customer Service Clerk

2 weeks ago


North Bay, Canada Paragon Bay Group Ltd. Full time

**Work setting**:

- In shop

**Tasks**:

- Access and process information
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Explain the type and cost of services offered
- Maintain records and statistics
- Receive and log complaints

**Type of service and repair**:

- Computers and peripherals

**Computer and Technology Knowledge**:

- Internet
- MS Excel
- MS Outlook

**Security and safety**:

- Criminal record check

**Work conditions and physical capabilities**:

- Attention to detail
- Fast-paced environment
- Overtime required
- Tight deadlines
- Work under pressure
- Manual dexterity

**Personal suitability**:

- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Values and ethics



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