Guest Service Agent

1 day ago

Whistler, Canada Crystal Lodge Full time

**WHAT IT’S ALL ABOUT**
LOCAL, FUN & FRIENDLY, PROGRESSIVE, RESPECT, TEAM PLAY

Do you like some variety in your day to day? Are you looking for a job with flexible hours to support your active lifestyle? If so, this might be the place for you We are a group of **FUN & FRIENDLY** people looking for some fresh faces to add to our Crystal Lodge family

**WHAT YOU’LL GET TO DO**
- Provide guests with a seamless experience from check-in to check-out
- Manage and **EXCEED** their expectations
- Share your **KNOWLEDGE** of Whistler and its surroundings
- ** SUPPORT** the wider team and enhance the overall guest experience - ski/bike/car valet, luggage handling, room deliveries, reservation calls
- Approach an uncomfortable situation in a **CONFIDENT** and **PROFESSIONAL** manner
- Sell us to walk-in guests
- Encourage upselling when possible

**WHAT YOU BRING**
- Professionalism, passion, and a** DAZZLING** personality
- Energetic and supportive attitude toward our business, our guests, and our environment
- ** PROGRESSIVE** and forward-thinking attitude - always looking for ways to improve the overall guest experience
- Open, honest, and respectful communication - an all-around **TEAM PLAYER**:

- Multi-tasking proficiency, and effortless ability to prioritize
- Stays cool, calm, and collected in a challenging situation
- Punctuality
- Supercomputer skills - MS Office, and property management systems
- Bilingual is a bonus

**WHAT WE OFFER**
- Staff discounts at Beacon Pub & Eatery, Table Nineteen, Nicklaus North, and other GolfBC destinations
- Annual complimentary stay at the hotel
- Familiarization tours for local activities
- Great employee recognition programs
- Fun staff events year-round
- Flexible schedule to enjoy your favourite outdoor activities
- Extended health benefits
- Growth and training opportunities
- A dedicated and supportive management team

**$1000 end of season bonus **_*Must be employed full time and stay until September 30th to be eligible*_

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