Tourism Information Officer

2 weeks ago

Stratford, Canada Destination Stratford Full time

Youth will work full time - 35 hours per week (may include some including evenings, weekends, and holidays).

Tourism Information Officer will:

- Enthusiastically assist visitors with inquiries, helping to promote Stratford and area attractions, events, and businesses
- Provide directions to local businesses, events, and attractions, assist with accommodation information and direct people to box office or online booking engines for booking theatre tickets etc.
- Sell items such as culinary trails, Visit Stratford tote bags and Downtown Dollars gift certificates
- Ensure Al Fresco areas are properly cleaned and sanitized
- Possibly be involved in actively helping partner tourism-related events, festivals and attractions to welcome visitors to Stratford. Potential examples include Stratford Summer Music, Stratford Perth Museum, Gallery Stratford, etc.
- Provide Destination Marketing support by capturing imagery and content for use on digital channels
- Demonstrate exceptional knowledge of Stratford and area
- Take pride in maintaining inventories and ensuring a tidy and engaging welcome centre
- Collect and input statistical information and update heritage, dining, accommodation, etc. information on our website.
- Assist the Marketing team on Marketing initiatives and projects
- Assist the Sport Tourism Office at Destination Stratford on initiatives and projects

**Skills**:

- Proficient in Microsoft Office/Internet research/Social Media
- Excellent oral and written communication skills
- Superior spelling and grammar
- Outstanding interpersonal skills
- Ability to work well independently
- Exceptional problem solving and organizational skills
- Secondary language(s) are an asset

**Location**: 47 Downie Street/Downtown Stratford and along the Avon River

**Requirements: This position is funded in part by the Canada Summer Jobs (CSJ) grant and is dependent on grant approval.**

**- The youth must be between 15 and 30 years of age at the beginning of the employment period.**
**- Be a Canadian citizen, permanent resident, or person to whom refugee protection has been conferred under the Immigration and Refugee Protection Act for the duration of employment**
**- Have a valid Social Insurance Number at the start of employment and be legally entitled to work in Canada in accordance with relevant provincial or territorial legislation and regulations.**

**International students are not eligible participants. As the objective of the CSJ program is to support youth entering the Canadian labour market, the temporary nature of an international student’s time in Canada does not allow for a long-term connection to the labour market. International students include anyone who is temporarily in Canada for studies and who is not a Canadian citizen, permanent resident, or person who has been granted refugee status in Canada. Youth awaiting a refugee status ruling, as well as those who hold a temporary visitor visa, youth visa or work visa are ineligible.**

**Job Types**: Full-time, Fixed term contract
Contract length: 3 months

Pay: $21.30 per hour

Flexible language requirement:

- French not required

Schedule:

- Holidays
- Weekends as needed

Work Location: In person

Application deadline: 2025-04-27
Expected start date: 2025-05-26

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