Guest Service Agent

2 days ago

Stratford, Canada The Parlour Inn Full time

**The Parlour Inn **is seeking a part-time Guest Service Agent to assist Guests with room check-in/out, information and other related duties in a prompt, courteous and professional manner consistent with a superior quality hotel operation.

**Duties and Responsibilities**:

- Register guests and assign rooms.
- Accommodate special requests whenever possible.
- Assist in pre-registration and blocking of reservations when necessary.
- Check out guests on a regular ongoing basis.
- Develop a thorough knowledge of room rack and packages, room locations, types of room and costs of various rooms.
- Liaison with Housekeeping and other departments to ensure up-to-date Guest room availability is monitored frequently.
- Perform office duties such as preparing mail for postage, performing routine cash handling

**Professional Requirements**:

- Grade 12 Education as well as tourism/hospitality courses at college/university beneficial.
- Minimum of 1-2 years front desk experience or related college course.
- Switchboard knowledge and/or training required.
- While we welcome all applicants, only those selected for an interview will be contacted._

**Job Types**: Part-time, Permanent

**Salary**: $15.55-$16.37 per hour

**Benefits**:

- Discounted or free food

Schedule:

- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Weekend availability

**Experience**:

- Customer service: 1 year (preferred)

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