Administrative Support
1 week ago
Company Name:
UPLevel Contact Center Solutions Inc.
What You'll Do
As a member of our administrative team, your primary responsibility will be to work in a team atmosphere, supporting the company by assisting with day-to-day transaction processing, data entry, and administrative support.
- Work in a team atmosphere to complete tasks within timelines provided.
- Daily responsibilities include both manual and batch data processing.
- Internal and external reporting functions and support to our front-line teams
- Action and respond to incoming client requests based on request type.
- Work within various proprietary systems.
- Handle sensitive data according to all privacy and security policies.
- Continuous improvement to optimize processes will be inherent in your role.
- Perform various quality assurance checks on processes.
- Attend daily team huddles and weekly one-on-one touch bases with your manager.
- All other duties assigned.
What will you require?
- Exceptional levels of accuracy and attention to detail.
- Organization and planning skills.
- Time management and the ability to prioritize tasks appropriately.
- Exceptional verbal and written communication skills.
- Comfortable in Word/Excel/Office Suite.
- Natural ability to remain flexible and agile in a fast-paced work. environment.
- Reliable and punctual.
- Ability to thrive within a team atmosphere as well as self-motivate and work independently.
- Experience working in banking systems is an asset.
- Ability to handle incoming document & data processing.
- 1-2 year(s) administrative assistant experience (preferred).
- 1 year receptionist experience (preferred).
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