Administrative Assistant

2 weeks ago

Mississauga, Canada Gallagher Full time

About Us:
Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 40,000 strong, serving our clients with customized solutions that will protect them and fuel their futures.

As a member of our global brokerage team, you’ll help our clients address risk, protect assets and recover from losses.

**Responsibilities**:
We are looking for an enthusiastic team player with a strong balance of customer service expertise, communication and technical skills to join our Administration Team. The Administrative Associate performs a variety of office support and administrative duties, such as being a member of our Centre of Excellence team, relaying and resolving routine telephone and/or walk‐in inquiries, processing of invoices, composing a variety of standard documents and correspondence, scheduling of meetings, performing data entry, office supply ordering and establishing/maintaining our record retention.

Key Job Responsibilities
- Colloborate with fellow Centre of Excellence team members by answering incoming calls and direct the caller to appropriate associate; transfer caller to voice mailbox when associate is unavailable; takes and retrieves messages
- Greets and directs visitors to the company; manages reception area to maintain a professional image
- Receive, scan and forward incoming mail. Process outgoing mail - Canada Post / ICS /Courier
- Ordering, receiving, stocking and distribution of office supplies
- Perform administrative tasks and operational support activities for Senior Leaders
- Act as a liaison with other departments on basic administrative and operational matters
- Prepare onboarding kits for new hires, including desk preparation, parking passes, key/passcard set up for new hires/employees
- Assist with internal office moves
- Assist with on site event planning/internal events - retirement parties etc
- Assist with facilities/maintenance request calls for office
- Other localized requirements
- DMS administrator support-setting up and maintain client files

Qualifications:
What Makes You Successful:

- Excellent communication and interpersonal skills (telephone, written and face to face)
- Good level of empathy and diplomacy
- An enthusiastic, professional and flexible attitude to work with a common sense approach
- Keen to develop over a period of time with a willingness and ability to learnA reliable, dependable, professional with
- Advanced computer proficiency with MS Office
- Detail oriented, highly organized and customer service oriented
- Attention to detail with a high level of accuracy
- Ability to multi‐task between a variety of tasks, projects, and deadlines
- Secondary school diploma required; post-secondary education an asset
- Minimum of two year’s administrative or business office experience; reception/call centre experience preferred
- Advanced computer proficiency with Microsoft Office products including Adobe Suite/InDesign.

What We Can Offer You:

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