Assistant Hotel Manager

1 week ago

Leduc, Canada Stars Inn and Suites Full time

Assistant Hotel Manager Job Description

Asst. Hotel Manager Job Summary
- This person will lead our team, provide and be an example of great customer service for our hotel guests.
- Someone to bring new and creative ideas to help drive revenue and building strong relationships with guests to gain repeat business and to deal with suppliers to gain their support.
- You will help the general manager oversee all aspects to the running of the hotel including supervising all departments, interviewing, hiring, training, assigning work, coaching/counseling, and performance management.

**Responsibilities**:

- Provide the vision, leadership, and strategy that inspires your staff to deliver exceptional guest service that drives financial success.
- Collaborate with hotel department leaders to define goals and objectives that are compatible with the overall hotel goals, as well as strategies for achieving them.
- Create a budget to maximize profit margins while keeping costs in balance with guest satisfaction and quality of services.
- Lead sales and marketing efforts by developing a targeted strategy for publicizing the hotel's services and amenities.
- Establish the hotel's reputation for quality by inspecting rooms, public areas, and the surrounding grounds for cleanliness and upkeep.
- Be responsible and accountable for labour budgeting, scheduling and cost effectiveness in all departments as well as revenue management.
- Experience in handling OTA accounts.

**Qualifications**:

- High school diploma or equivalent GED; degree in hospitality or related field of study preferred.
- Must have at least 1 or more years of experience in the hospitality field.
- Certification is preferable.
- Previous experience as a hotel manager, assistant manager, or hotel department manager, supervisory required.
- Must demonstrate a Yes I can Attitude, be reliable with excellent organizational skills, communication skills and problem-solving skills.
- Proven customer service experience as a manager; strong guest-focused mentality and the capacity to think out of the box.

Compensation
- Based on experience.

**Salary**: From $17.00 per hour

**Benefits**:

- Dental care
- Extended health care
- Vision care

Schedule:

- 10 hour shift

COVID-19 considerations:
We follow all AHS guidelines and policy

Ability to commute/relocate:

- LEDUC, AB: reliably commute or plan to relocate before starting work (required)

Work Location: One location

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