Hotel Desk Clerk

7 days ago

Leduc, Canada Stars Inn and Suites Full time

**About us**

Stars Inn and Suites is a mid sized hotel offering 115 rooms in Leduc, AB T9E 8B7. Our goal is to build a winning customer driven team providing all our hotel guests with an exceptional experienced stay while in Leduc. We are fast paced, energetic with future growth available for professionals interested in the hospitality industry. We are pleased to announce we will be re branding soon to Sure Stay Plus by Best Western which we are very excited about. If you are interested please submit your resume.

Our work environment includes:

- Professional modern hotel environment
- Growth opportunities
- Extended benefits

**Responsibilities and Duties**
- Welcome guests in a warm and friendly manner and appropriately dressed in business attire.
- Assists guests in a branded, friendly, proactive, and efficient manner with appropriate follow-up, as necessary.
- Knows all essential aspects of our hotel operations.
- Collects payments from customers, ensures daily settlements are balanced.
- Monitors lobby and check-in activity.
- Responds to guest inquiries and requests in a timely, friendly, and efficient manner.
- Receiving calls, conducting room reservations, and verifying existing bookings
- Facilitates correspondence with guests.
- Works collaboratively with any associates and resources.
- Works with housekeeping, maintenance and sales departments closely to ensure guest safety, requests and coordinates any kind of activity that may affect these departments.
- Staff will be trained for all shifts including audit shifts and expected to help out when needed.

**Qualifications**
- Excellent customer service skills, phone etiquette and listening abilities.
- Flexibility to work varying and extended shifts.
- Ability to work under pressure while maintaining professionalism.
- Attention to detail to ensure an error-free work environment.
- Effective organization and time-management skills to prioritize and complete tasks on time.
- Dealing with guest complaints effectively in solving guests needs.
- Able to work in a fast paced environment, some heavy lifting with standing and bending at times.
- Able to speak other languages is preferable but not needed.
- Experience as a hotel front desk agent is preferable.

**Job Type**: Part-time
Part-time hours: 16-24 per week

**Salary**: $15.00-$17.00 per hour

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- On-site parking
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Night shift
- Weekend availability

Ability to commute/relocate:

- Leduc, AB T9E 8B7: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person

  • Front Desk Supervisor

    2 days ago

    Leduc, Canada Best Western Plus Edmonton Airport Hotel Full time

    Are you an experienced guest-services agent, hungry to take on a hands-on leadership role with a top-ranking hotel? Do you want a role with a bigger impact and more responsibility? And does the opportunity to build and coach an engaged guest-services team excite you? If you’re seriously passionate about hospitality and guest service and are craving an...

  • Night Auditor/front Desk Agent

    2 weeks ago

    Leduc, Canada Best Western Plus Edmonton Airport Hotel Full time

    _**Our business is Hospitality!**_ The **Best Western Plus Edmonton Airport Hotel** is located just 5 minutes from the Airport in vibrant downtown Leduc. The hotel has 116 fully renovated room, 5, 000 square feet of meeting and banquet space, a pool with a waterslide and **Barney’s Pub & Grill** which features a fantastic menu and a first in Canada Pour...

  • Clerk, Hotel Front Desk

    7 days ago

    Leduc, Canada Denham Hotels Ltd. Full time

    Education: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years **Tasks**: - Register arriving guests and assign rooms - Take, cancel and change room reservations - Provide information on hotel facilities and services - Provide general information about points of interest in the area - Process guests' departures,...

  • Hotel Front Desk Clerk

    2 weeks ago

    Leduc, Canada Best Western Wayside Inn Full time

    Education: - Expérience: **Education**: - Secondary (high) school graduation certificate **Tasks**: - Register arriving guests and assign rooms - Take, cancel and change room reservations - Provide information on hotel facilities and services - Provide general information about points of interest in the area - Process guests' departures, calculate...

  • Hotel Front Office Supervisor

    2 weeks ago

    Leduc, Canada Stars Inn and Suites Full time

    **Front Office Supervisor** **Job description** Front Office Supervisor in a hotel environment works to keep front desk organized by supporting the needs of the entire front office staff. This typically means that they have to plan and execute a wide range of duties and day-to-day front desk life. By doing this, they can create a fun and efficient...

  • Part Time Hotel/motel Front Desk Agent in Nisku

    2 weeks ago

    Leduc, Canada NPM Ltd. Full time

    Looking to hire a new hotel front desk agent to join our team Starting $16-18/hr for an experienced person. Required to work through every Holiday Including Christmas (Will get extra overtime on those days) Shifts are: Monday evening 4:30pm-12:30am Tuesday evening 5:30pm-12:30am Thursday morning 8:30am-4:30pm Friday morning 8:30am-4:30pm Saturday...

  • Hotel Guest Service Agent

    6 days ago

    Leduc, Canada Stars Inn and Suites Full time

    Front Desk Agent - Welcome guests in a warm and friendly manner and appropriately dressed in business attire. - Assists guests and owners in a friendly, proactive, and efficient manner with appropriate follow-up, as necessary. - Be aware of all essential aspects of hotel operations. - Collects payments from customers, ensures daily settlements are...

  • Hotel Guest Service Agent

    2 weeks ago

    Leduc, Canada Stars Inn and Suites Full time

    Front Desk Agent - Welcome guests in a warm and friendly manner and appropriately dressed in business attire. - Assists guests and owners in a friendly, proactive, and efficient manner with appropriate follow-up, as necessary. - Be aware of all essential aspects of hotel operations. - Collects payments from customers, ensures daily settlements are...

  • Hotel Guest Service Agent

    4 days ago

    Leduc, Canada Stars Inn and Suites Full time

    Front Desk Agent - Welcome guests in a warm and friendly manner and appropriately dressed in business attire. - Assists guests and owners in a friendly, proactive, and efficient manner with appropriate follow-up, as necessary. - Be aware of all essential aspects of hotel operations. - Collects payments from customers, ensures daily settlements are...

  • Night Auditor/front Desk Agent

    2 days ago

    Leduc, Canada wyndham garden edmonton airport Full time

    Responsibilities: - Greet and welcome guests in a friendly and professional manner - Check-in and check-out guests, ensuring all necessary documentation is completed accurately - Provide information to guests about hotel amenities, services, and local attractions - Handle guest inquiries, requests, and complaints promptly and courteously - Answer phone...