Manager, Business Solutions

**Make a difference in Ontario's emergency health services**

Are you driven by the opportunity to impact lives through innovative technology solutions? Are you a seasoned manager with a passion for developing robust, mission critical I&IT systems? If so, the Emergency Health I&IT Solutions & Technology Management Branch (EHSTMB) invites you to bring your expertise to our team.

We're seeking a dedicated professional to lead our I&IT initiatives, enhancing Ontario's emergency health services through technology that keeps our communities safe.

**About the Emergency Health I&IT Solutions & Technology Management Branch**:
The Emergency Health I&IT Solutions & Technology Management Branch (EHSTM) is dedicated to developing, maintaining, and modernizing IT solutions for the Hospitals & Emergency Services Division, Paramedic Services, and Hospitals. Our key responsibilities include:

- Managing land ambulance dispatch systems for better-connected healthcare and seamless integration.
- Leading security operations, business continuity planning, disaster recovery, and technology management.
- Representing the Ministry's interests in IT enterprise initiatives and services.

If you're ready to step into a career where your expertise drives critical improvements in Ontario's emergency response capabilities, we want to hear from you

**Leadership in the Ontario Public Service**

A leadership career in the Ontario Public Service offers meaningful opportunities to lead impactful projects, collaborate with diverse teams, and shape policies, programs and services that positively influence the lives of millions of Ontarians, all within a supportive and inclusive work environment. Our leaders enjoy comprehensive benefit plans, a robust pension program, and challenging and rewarding work that will keep you motivated and fulfilled.

**OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism**: The OPS is an innovative, responsive and accountable public service that works hard to be diverse, anti-racist, inclusive, merit-based, and equitable. Diversifying leadership is a top priority for the OPS. Our goal is to achieve parity with the Ontario labour force by 2025 for the most under-represented groups (Indigenous, racialized and persons with disabilities) on our leadership teams.

The OPS is an accessible employer and we offer accommodation in all aspects of employment, including the recruitment process.

Visit the **OPS Anti-Racism Policy**, the **OPS Diversity and Inclusion Blueprint**, and the **Multi-Year Accessibility Plan** to learn more about the OPS commitment to advancing racial equity, accessibility, diversity and inclusion in the public service.
**What can I expect to do in this role?**:** Create the Work Environment**

In the Ontario Public Service, we hold our leaders to the highest standards, expecting them to embody authenticity, accountability, and courage in every action and decision. It will be your responsibility to create a work environment and team culture that ignites innovation, nurtures collaboration and champions inclusivity by creating a diverse, anti-racist and accessible workplace that is free from discrimination and harassment. By aligning your choices with these values, you will create a vibrant work environment where every individual can thrive.

**Deliver on Business Goals and Priorities**

Your leadership will be crucial in guiding the team towards the achievement of its business goals. It will be your responsibility to inspire and motivate your team to deliver their best performance and align the team's daily actions with the strategic vision of the ministry. You will contribute to the achievement of team goals by:

- _ Managing and mentoring a high-performing team of 7-8 DevOps specialists, fostering a culture of continuous improvement and accountability._
- _ Defining and aligning client I&IT systems requirements with tailored solutions to address complex and evolving business and operational needs._
- _ Directing end-to-end project planning, budgeting, and performance evaluation to ensure timely, high-quality project delivery._
- _ Guiding systems design, development, and implementation to enhance Ontario's emergency health services through reliable, scalable technology._
- _ Building and sustaining strong partnerships with ministry clients, emergency services, and external vendors to align technology strategies with Ontario's health and emergency response priorities._

**How do I qualify?**:
**Strategic Leadership and Management Skills**:

- Demonstrated ability to inspire, mentor, and develop professional staff.
- Skilled in leading high-performing teams in fast-paced, mission-critical environments.
- Strong resilience and adaptability, enabling the team to consistently deliver excellence under pressure.
- Skilled at providing advice and expertise to management on critical or emerging issues that could impact ministry priorities, contributing to the development of effective