Manager of Clinic Services

**Manager of Clinic Services - Ajax, ON**:
CBI Health is Canada’s leading community healthcare provider, and our passionate team is at the heart of what we do. Every day, our 13,000 staff make a meaningful difference in our clients’ lives as we live the core values that define us: heart, respect, reliability, teamwork and innovation. Along with mentoring and continuous learning opportunities to help advance your career, we are building a culture of inspiration, recognition and celebration for the meaningful work our team does every day, all across the country. Join the new CBI Health and find where your better begins.

**About this opportunity**

Are you a registered rehabilitation professional who leads by example in upholding best practices in care delivery? Do you have what it takes to build and inspire a team aligned with the corporate values and vision as well as clinical goals and service standards? If so, CBI Health has an excellent opportunity for you to take on a leadership role at our Ajax clinic. As Manager of Clinic Services, you will create a clinic environment that exemplifies CBI Health's values by effectively coaching, mentoring and engaging clinical staff as well as fostering business growth through community relationships. Ensuring the clinic provides exemplary customer service and consistently executes efficient and effective clinical programs, you will promote the successful attainment of clinical excellence and associated business outcomes.

**Take an inside look at what you’ll do each day**
- Lead and inspire others by developing and retaining talent, mentoring employees and leading by example
- Promote and facilitate communication to assist in the recovery and rehabilitation process, while delivering a strong clinical practice with excellent patient outcomes
- Engage with the community, including physicians and funders (WSIB, Auto Insurance Adjusters and LTD)
- Develop and nurture relationships with stakeholders and organizations that refer patients to CBI Health
- Provide clinic input into business decisions, service delivery models and developmental opportunities for team members
- Set goals that align with key strategic priorities and ensure that services delivered align with key performance indicators (KPIs)
- Ensure all practices are conducted with integrity and in alignment with best practices and CBI Health policies, including privacy policies
- Align local objectives to organizational key strategic priorities and functional goals, identifying clinical metrics to meet and exceed CBI Health’s vision and values
- Organize resources to solve problems and make tough decisions, while functioning independently as well as part of a team
- Ensure best practices are met and adherence to guidelines is established with clinical staff on a local, regional, and central level

**What you need to be successful**
- A Bachelor of Science or Master of Science in Rehabilitation Science is an asset OR **holds equivalent education and/or industry experience**:

- Experience in a private clinic/rehabilitation setting
- Registration in good standing with the College of Kinesiologists of Ontario, the College of Physiotherapists of Ontario or the College of Occupational Therapists of Ontario
- A results-oriented, adaptable and well-organized approach
- The ability to function independently and multi-task
- Sound written/verbal communication skills
- The ability to provide employee development and coaching
- Enthusiasm for furthering your skills through additional training

**What CBI Health offers you**
- Continuous learning and skills development, including opportunities for career advancement
- Competitive compensation with comprehensive benefits and rewards package, including group health, dental and vision benefits, paid 100% by the employer
- Excellent administrative support, so you can focus on your patients
- Flexible hours, which allow work-life balance and focus on quality of life

**About us**

For millions of Canadians, CBI Health is where better begins. We are Canada’s leading community healthcare provider, reliably delivering innovative rehabilitation and home care programs that help our clients achieve their health goals. With 250+ locations and supporting more than 800 communities, people are at the heart of what we do. Every day, all across the country, our 13,000 staff work together to make a meaningful difference in our clients’ lives and help shape healthcare for the better. Learn more at cbihealth.ca.

CBI Health is proud to be recognized by Deloitte as one of Canada’s Best Managed Companies for the 15th year in a row. A huge thank you to all our team members, whose dedication, passion, and innovation have enabled us to achieve this recognition year after year.

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