Project Manager/business Analyst

Founded in 2020, LogicalDox Inc. has grown and evolved into a highly respected custom development firm with an expanding list of clients in a wide range of industries. We provide custom-tailored tech solutions to our clients to help them with workforce management and workforce development. To make it simple - we are transforming how industries work and learn Our goal is to become an international leader in the custom software development space.

At LogicalDox, culture is everything to us. We have a fully open and transparent work environment, where every member of our team is encouraged to provide input, ask questions, and provide recommendations. Our team is driven by what we do and fully committed to our company goals. As our company continues to grow, we are eager to connect with other like-minded individuals who have the same drive to succeed. We are currently seeking an experienced, dynamic professional to join our team in the role of **Project Manager/Business Analyst**.

Why LogicalDox? We offer:

- A competitive compensation and benefits package
- Remote work option
- Flexible work hours program
- Opportunity to join a fast-growing company with an energetic, supportive, and collaborative team

**Position Duties and Responsibilities**:

- Lead the planning and implementation of projects, ensuring alignment with company goals and client requirements.
- Develop detailed project schedules, define key milestones, coordinate resources, and monitor progress against budget.
- Define project tasks and resource requirements, ensuring optimal allocation and utilization.
- Proactively communicate project expectations, updates, and changes to all relevant stakeholders, both internal and external.
- Cultivate effective communication with external key stakeholders in order to develop strong relationships and understand complex business requirements.
- Engage with stakeholders to gather business requirements, provide updates, and ensure alignment with project goals.
- Capture and document user stories in Jira, translating client requirements into actionable items for development teams.
- Ensure user stories are clearly defined, prioritized, and understood by all stakeholders.
- Develop and maintain a comprehensive project documentation repository in Confluence, including requirements, client materials, change requests, progress reports, and QA documentation.
- Conduct detailed reporting and project tracking using Jira.
- Regularly monitor and report on project progress to stakeholders, providing performance reports based on total hours projected vs. billed and other incurred costs.
- Collaborate closely with the QA Lead to ensure project deliverables meet quality standards and client expectations.
- Facilitate communication between the project team and QA Lead to address quality issues and ensure alignment with project objectives.
- Support the QA Lead in the implementation of quality assurance processes and methodologies.

**Key Qualifications**:

- Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field.
- 5+ years of experience in project management within the software development industry.
- 5+ years of business analysis strong workflow design experience.
- Excellent communication and interpersonal skills, written and verbal.
- Proven experience in client-facing roles; ability to build strong relationships with senior managers in a variety of different industries.
- Strong organizational and time-management abilities,
- Proficiency in the following software/tools: Jira; Confluence; SharePoint; Lucid Chart; and Microsoft Office Suite, with a particular emphasis on capturing and documenting user stories in Jira.
- Ability to travel across Southern Ontario (mainly the Greater Toronto Area) to attend client sites; must have a valid driver’s license and access to own vehicle.
- Professional certification in Project Management (e.g., PMP, PRINCE2) is an asset.
- Strong business analysis skills with a track record of successful requirement gathering and solution implementation preferred.
- Certifications such as Scrum Master (CSM), Professional Scrum Master (PSM), or PMI Agile Certified Practitioner (PMI-ACP) are highly valued.

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- Work from home

Schedule:

- Monday to Friday

Work Location: Hybrid remote in Markham, ON L3R 1A2