Business Analyst

Overview:
Adastra is looking for a Business Analyst who turns complex enterprise data into clear, actionable solutions. You’ll map data flows, define requirements, and collaborate with business and technical teams to make sure reporting and analytics truly deliver value. If you enjoy solving complex problems with data and shaping how teams make decisions, this role puts you at the center of it all.

**Location**: Toronto, ON (Hybrid 2-Day)

**Status**: Full-Time

**Responsibilities**:

- Elicit, gather, and document business and technical requirements for data-driven projects
- Produce functional and non-functional business requirements, solution specifications, and workflow/process documentation
- Analyze enterprise data and identify sources to support reporting, analytics, and data warehouse initiatives
- Create and maintain Source-to-Target Mapping (STM) documents for data warehouse / data mart projects
- Collaborate with business sponsors, technology teams, and cross-functional stakeholders to ensure delivered solutions meet business intent and provide value
- Perform data profiling and analysis using SQL to validate data, derive complex business logic, and support reporting/analytics needs
- Assist with user acceptance testing (UAT), data validation, and other quality assurance activities
- Coordinate with multiple teams, manage priorities, and handle ambiguous requirements effectively

**Qualifications, Skills & Experience**:

- Bachelor’s degree in Business, Information Systems, Computer Science, or related field
- 3+ years of experience as a Business Analyst, preferably in Data Warehouse / Data Mart environments
- Hands-on experience eliciting business requirements and producing functional/non-functional specifications
- Strong SQL skills, with the ability to write complex queries for data extraction and analysis
- Experience creating and maintaining Source-to-Target Mapping (STM) documents
- Strong analytical skills, attention to detail, and ability to translate ambiguous requirements into actionable outcomes
- Excellent communication, stakeholder engagement, and documentation skills
- Ability to work effectively in cross-functional teams with both business and technical groups
- Strong organization, coordination, and time management skills

**Nice to Have**:

- Experience with call center or customer data environments
- Familiarity with data governance, compliance, or security standards in analytics projects
- Experience with BI tools beyond Power BI, such as Tableau or Looker
- Exposure to Agile project delivery and tools like Jira or Confluence
- Ability to perform data modeling or advanced analytics to support reporting and decision-making

**About Adastra**

For more than 25 years, Adastra Corporation has been hyper-focused on data and the infrastructures to support it. We are an international consulting company working work with businesses and IT Leaders to extract value through data and analytic solutions in the domains of Cloud, Data Management, Analytics, AI and ML, Governance, Hyper Automation, and Enterprise Application Development. Our team of experts, combined with our worldclass data management platform, helps provide trusted insights, establish frameworks, enforce best practices, and streamline processes for around-the-clock global coverage. Adastra has a proven track record of helping organizations of all sizes - from SMEs to Fortune 1000s - achieve their data transformation goals, whether that be accelerating innovation, improving operational excellence, or creating unforgettable customer experiences.

**What We Offer**
- Opportunity for advancement and career progression
- Competitive compensation package
- Comprehensive benefits plan
- Successful referral program
- The opportunity to work with one of Canada’s 50 Best Managed Companies
- Satisfaction of working for a reputable company
- A flexible, dynamic, and diverse workplace

**Equal Opportunity Employer**

In our commitment to promote fair and equitable treatment of all employees and applicants, Adastra Corporation provides equal employment opportunities for all individuals regardless of age, sex, disability, race, ethnic origin, citizenship, creed, sexual orientation, marital status, or any other ground as described in the Ontario Human Rights Code. In addition, accommodation will be provided during the hiring process. Adastra Corporation’s implementation and support of employment initiatives, encourage diversified labour force participation and equal access to opportunities based on merit and performance.