Client Relationship Associate Self Storage

_**Founded in 2014, Green Storage has grown to become one of the leading providers of Self Storage in Ontario Our owners are focused on building clean and safe storage facilities while making the storage experience more eco-friendly. With storage facilities popping up all over Canada, we want to be different. As a “Green” storage company, our goal is to make our sites as environmentally friendly and energy-efficient as possible. By including such things as all LED lighting, solar and geothermal power generation, electric vehicle charging stations, community gardens, planting a tree with every rental and much more. We can claim to be the first and most eco-conscious storage business in North America. With over 4 decades of combined management experience, our management team is committed to growing the Green Storage brand for many more decades to come.**_

We are looking for a professional Associate who loves to work hard, exceed goals, loves to make sales, **be an incredible teammate** and will bring **problem-solving skills**, **creativity **and **leadership **to our team.

**Client Relations Associate Position Overview**:
As a Client Relations Associate for one of the leading self-storage companies in Ontario. You will be responsible for maintaining Green Storage's reputation for unparalleled customer service, selling our self-storage services, merchandise and sundry services.

Your responsibilities will be to ensure the successful operations, sales and customer service across two of our eco-friendly facilities in Orillia This is a unique position that will allow someone to make a huge impact on a growing company.

Full-time.

The location Associate must have available to work between Monday and Saturday.

The location Associate must have Saturday availability.

**Where Will This Take You?**

**How Much Will You Make?**

At Green Storage, we offer industry-leading compensation greater than roles in the retail, fast food, hospitality, service industries and call centres. Additionally, Green Storage has an exceptional performance-based bonus program paid monthly and annually.

**Key Responsibilities**:

- Leading by example and creating an environment within the team that rewards and recognizes the demonstration of core values in the day-to-day operation of the business
- Coaching and motivating your team to inspire top performance and an exceptional customer experience
- Responsible for all aspects of supporting a single medium to large-volume store
- Provide upper management team with daily announcements and updates
- Ability to support the strategic direction and execute the supporting plan
- Demonstrate solid judgment and decision-making skills.
- Manage the day-to-day operations/Daily procedures on site
- Demonstrate solid judgment and decision-making skills
- Working monthly projections, goals, and incentives
- Work closely with Tech to test systems and report daily statistics
- Work closely with other Sites/Managers/Associate//Upper Management
- Assist Upper Management with the reconciliation of accounts
- Providing friendly customer service, leasing of storage units and selling merchandise
- Handling financial transactions
- Assisting with implementing networking & marketing programs
- Interacting with the public while promoting the site
- Ensuring that the facility is properly maintained
- Exercising discretion within company guidelines in dealing with a wide variety of operating situations
- Promoting, client care, collecting rent and fees, maintaining the facility, etc.
- Inventory counts and ordering
- General office management and administrative duties
- Opening, closing, bank deposits etc.
- Marketing and promoting the Facility
- Light cleaning duties (Cleaning lockers, store, and some outdoor areas)
- Strong customer service, ability to meet sales targets and strong closing Skills
- Excellent communication must be fluent in English
- Well organized, self-motivated and driven

Pay: From $40,000.00 per year

**Benefits**:

- Dental care
- Designated paid holidays
- On-site parking
- Paid time off
- Store discount

Shift:

- 8 hour shift
- Day shift

Work days:

- Monday to Friday
- Weekends as needed

**Experience**:

- Customer service: 3 years (preferred)
- Computer skills: 3 years (preferred)
- Retail sales: 3 years (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Class G Licence (preferred)

Work Location: In person