Client Care Coordinator

1 week ago

Vancouver, Canada Nightingale Medical Supplies Full time

This is a full time permanent position with stable and consistent hours. This Client Care Coordinator position is a great opportunity for work/life balance.

**As Client Care Coordinator, you will**:

- Build and maintain strong professional relationships with customers and clinicians
- Greet and connect with customers by offering assistance, sharing product suggestions and additional store-related information
- Be able to deal tactfully and effectively with customers and team members
- Utilize your creativity and entrepreneurial aptitude to help us grow the business
- Fit clients in compression garments and mastectomy products with compassion and care
- Participate in ongoing training for our specialized product lines and receive certification
- Perform administrative duties such as booking appointments, inventory ordering, shipping and receiving of various products
- Answer customer inquiries and process orders
- Maintain store cleanliness and organization in assigned areas
- Conduct oneself and represent Nightingale Medical Supplies ethically and professionally at all times

**You have**:

- An outgoing and positive attitude
- Previous customer service experience
- Excellent verbal and written communication skills
- Compassion and care when working with customers & other team members
- Ability to multi task and time-manage
- The ability efficiently organize your work and set priorities
- Previous experience in the medical industry would be an asset
- Previous experience performing mastectomy or compression fittings would be an asset.

**Your life and career at Nightingale Medical Supplies**:

- Work with an adventurous and entrepreneurial spirit
- Be a part of a culture that promotes a healthy work-life balance.
- Join a tight-knit, compassionate and supportive customer service team.
- Vitality and Wellness Program
- Extended health benefits package for all eligible full-time employees

**Salary**: $39,000.00-$42,000.00 per year

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Tuition reimbursement
- Vision care
- Wellness program

Schedule:

- 8 hour shift

Supplemental pay types:

- Bonus pay

Ability to commute/relocate:

- Vancouver, BC V5Z 1K7: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (required)

**Experience**:

- Customer service: 5 years (required)

**Language**:

- English (required)

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