Restaurant Manager

2 weeks ago

Montréal, Canada Foodtastic Full time

**About the Company**

Founded in 2016, Foodtastic is already one of the largest restaurant companies in Canada. We have increased system sales in the last four years from less than $50mm to over $750mm.Our current portfolio of 22 brands includes Milestones Grill & Bar, Second Cup Café, Pita Pit, La Belle et La Boeuf, and Rôtisseries Benny.

**Milestones is looking for an experienced General Manager for our Pointe-Claire location**

**Key Accountabilities/Responsibilities**:

- Provide leadership to achieve operations standards.
- Coach management team to ensure consistent delivery on our promise to provide a superior level of hospitality.
- Ensure food, beverage and service quality is to Milestones standard.
- Accountable for restaurant operations and controlling costs.
- Create an atmosphere that promotes fun and enthusiasm.
- Implement corporate marketing programs (Local Restaurant Marketing)
- Recognize deficiencies and take action to improve operations.
- Monitor and maintain the restaurant.
- Regular communication with Guests to ensure quality food and beverages and an inviting atmosphere.
- Where appropriate, follow-up and successfully resolve all Guest feedback and ensure root cause is identified and corrected.

**Required Skills**:
- Proficient people manager with coaching experience and the ability to listen and respond effectively to concerns from both teammates and Guests.
- Ability to understand complex business metrics and KPIs and recognize how they can be improved in the operation.
- Ability to write reports summarizing restaurant and teammate accomplishments and status updates.
- Strong interpersonal and communication skills for interacting with the restaurant teammates and Guests.
- Knowledge of Point-of-Sale Systems and Restaurant Back Office Software
- Effective numeric, analytical and organizational skills
- Ability to work in a fast-paced environment while balancing competing priorities.

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