Creator/customer Support Specialist

5 days ago

Montréal, Canada vidIQ Full time

**About vidIQ**:
vidIQ is a powerful, all-in-one YouTube growth tool designed to help creators optimize their content, reach a larger audience, and grow their channels. The vidIQ Creator Support team comprises enthusiastic and creative individuals worldwide. We excel in collaboration, open communication, and freely sharing ideas in our fully remote work environment. United by our passion for YouTube, we are dedicated to delivering exceptional support, ensuring creators receive the guidance and assistance necessary to thrive and excel.

**Role Overview and Key Responsibilities**:
Are you passionate about YouTube? Do you find joy in helping others achieve their goals? Join our team as a Creator Support Specialist and make a significant difference in the lives of many creators As a part of our diverse and dynamic support team, you will be the main point of contact for YouTube creators seeking guidance, technical assistance, and support in using vidIQ’s features and tools effectively. As the Creator Support Specialist at vidIQ, you will act as the voice of the creators, surfacing valuable feedback and insights to help refine and improve our products. Bring your love for YouTube and attention to detail to help our users navigate their creative journeys. Join our vibrant, global, fully remote team and grow your skills while making a meaningful impact.

This role is available as a contract opportunity.
- **
Empathy**: You genuinely care about helping people and can quickly put yourself in their shoes.
- ** Attention to Detail**: You have a sharp eye for detail when troubleshooting and resolving issues effectively.
- ** Autonomy & Initiative**: You thrive on effectively managing your time, setting priorities, and taking ownership of your work. You also stay motivated and proactive without close supervision.
- ** Teamwork**: You excel in a collaborative environment and enjoy working closely with a diverse team.
- ** Customer Support Enthusiast**: You have experience providing stellar customer support and onboarding and enjoy the satisfaction of solving problems and making someone’s day.
- ** Passion for AI Tools**: You are excited about AI/RPA's potential in content creation and have hands-on experience using AI-powered tools to enhance workflows, improve efficiency, or solve problems.
- ** Passion for YouTube**: You’re a YouTube enthusiast who understands the platform’s ins and outs and loves staying up-to-date with the latest trends.
- ** Growth Mindset**: You’re excited to be part of vidIQ’s journey and genuinely care about learning and growing within our Creator Support team.
- ** Availability**to work 8-hour shifts in the EST time zone, including at least one weekend day.
- At vidIQ, we value teamwork, innovation, and a positive work environment. If you’re eager for a fulfilling role that allows you to make a tangible impact on the lives of content creators, vidIQ is the ideal place for you. Become a part of our vibrant CS team and join us in our mission to help creators level up on YouTube.

  • Specialist, Customer Support

    2 weeks ago

    Montréal, Canada Equisoft Full time

    **Specialist, Customer Support** Equisoft, a leading global provider of digital business solutions for the insurance and wealth industries, is actively seeking new talent! Reporting to the Director, Customer Experience, the Customer Support Specialist's mandate is to act as a resource person for complex customer issues. He or she ensures the continuous...

  • Creator Community Manager

    3 days ago

    Montréal, Canada Humanity Full time

    Company Description Jobs for Humanity is dedicated to building an inclusive and just employment ecosystem. Therefore, we have dedicated this job posting to individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Ethnic Minority, and the Previously Incarcerated. If you identify with any of the following...

  • Customer Support Specialist

    6 days ago

    Montréal, Canada CallTower, Inc. Full time

    **Job Purpose** As a Customer Support Specialist at Inoria, a CallTower company, you will play a pivotal role in delivering professional, customer-driven technical support services while adhering to established service levels. You will be the primary point of contact for customers, addressing their inquiries and resolving issues with expertise and...

  • Product Manager

    2 weeks ago

    Montréal, QC, Canada Aylo Careers Full time

    Established in 2004, we are a tech pioneer offering world-class adult entertainment and games on some of the internet's safest and most popular platforms. With the support of an international team of dynamic and collaborative innovators, we are on a mission to enable safe user experiences and empower our communities by celebrating diversity, inclusion, and...

  • IT Specialist

    2 weeks ago

    Montréal, Canada Virtuos Games Full time

    Location Canada, Montreal- Department ITPLAY, GROW and WIN To be a part of Virtuos means to be a creator and aim at excellence. At Virtuos, we harness the latest technologies to make video games better and more immersive than ever before. That is why we pride ourselves in constantly pushing the boundaries of possibility since our founding in...

  • Content Creator and Community Manager

    2 weeks ago

    Montréal, Canada Yumi Organics Full time

    **About Yumi Organics** We’re on a mission to make healthy eating _easy, fun, and delicious_ — starting with the most important meal of the day**:breakfast!** Founded by a certified nutritionist, Yumi Organics was the first to bring **Overnight Oats** to retail in Canada. Now, our products are in 4**,000+ stores nationwide** — including Walmart,...

  • Customer Service Specialist

    1 week ago

    Montréal, Canada Alithya Full time

    **Customer Service Specialist (Level 1 Support)** **:montreal **Montreal, Quebec, Canada****: Do you want to experience the essence of a large organization in a company with a personal touch? Come and work with us! We are looking for creative, innovative, and collaborative people like you to join our team. At the heart of Alithya’s values is the...

  • Technical Customer Support Specialist I

    6 days ago

    Montréal, Canada Madcap Software Full time

    Job Location(s): Montreal, Quebec **Position Summary**: The Technical Customer Support Specialist provides technical assistance and answers to user’s questions, resolving tickets, and assisting users by troubleshooting problems with computer hardware or software. **Duties and Responsibilities**: - Identifies, investigates, troubleshoots, and resolves...

  • Customer Support Specialist

    2 weeks ago

    Montréal, Canada Vertafore Full time

    Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better. Whether you’re interested in engineering or development, marketing or sales, or something else - if this sounds like you, then we’d love to hear from you! We are headquartered in Denver, Colorado, with...

  • Learning & Development Specialist

    5 days ago

    Montréal, Canada SOCAN - Society of Composers, Authors and Music Publishers of Canada Full time

    We’re Hiring! Learning & Development Specialist Montreal, QC Full-Time Hybrid WHO WE ARE SOCAN is a not-for-profit copyright collective dedicated to ensuring music creators and publishers receive what they have rightfully earned for the use of their work. SOCAN supports and represents more than 180,000 songwriters, composers, and music publishers. Through...