Restaurant Manager

1 week ago

Thornhill, Canada TERRA RESTAURANT Full time

We are seeking an **experienced, turn-key Restaurant Manager** with a **strong fine-dining background and deep wine knowledge** to lead daily operations at a high-standards, service-driven restaurant. This role is ideal for a hospitality professional who understands luxury service, refined guest experience, and operational excellence and can step in confidently from day one.

This is **not a training role**. We are looking for someone who already knows how to run a fine-dining room at a high level.

**Key Responsibilities**
- Oversee all **front-of-house operations** with a strong emphasis on fine-dining service standards
- Lead, mentor, and hold accountable a professional FOH team (servers, bartenders, hosts, supervisors)
- Maintain and elevate **guest experience**, service flow, and attention to detail
- Manage **wine program execution**: staff wine education, proper service, upselling, and guest guidance
- Work closely with ownership and culinary leadership to align service with brand vision
- Handle scheduling, labour control, and floor management
- Resolve guest concerns with professionalism, discretion, and confidence
- Ensure compliance with all health, safety, and liquor regulations
- Maintain a polished dining room, service stations, and wine storage standards

**Required Experience & Qualifications**
- **Minimum 3-5 years of management experience in fine dining** (upscale casual alone will not be considered)
- **Strong wine knowledge** (WSET, CMS, or equivalent experience strongly preferred)
- Proven ability to manage high-expectation clientele and premium service environments
- Confident floor presence and excellent communication skills
- Deep understanding of fine-dining service timing, etiquette, and standards
- Experience with POS systems, labour management, and financial awareness
- Calm, professional leadership style with high attention to detail
- Turn-key operator who can step into service immediately
- Passionate about hospitality, wine, and guest experience
- Organized, polished, and highly accountable
- Comfortable leading by example on the floor
- Long-term mindset and pride in building a respected dining room culture

**What We Offer**
- Competitive compensation based on experience
- Opportunity to work in a **high-level, professionally run dining environment**:

- Supportive ownership with clear standards and expectations
- Room for growth within an established hospitality group

Pay: From $85,000.00 per year

**Benefits**:

- On-site parking

Work Location: In person

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