Conference and Events Manager

1 day ago

NiagaraontheLake, Canada Niagara's Finest Hotels Full time

Niagara's Finest Hotels is currently seeking a full time Conference Events Manager to join our growing team

This is an exciting opportunity that can provide a chance to work with a tenured team while helping to make our guests events special

**What you'll be doing**:

- Provide personalized and exceptional guest service at every given opportunity.
- Meeting established up-selling and sales goals.
- Works with Clients to generate a detailed plan for function/events (menus,
- timing, billing and all other client request).
- Prepares agenda and Hotel letter (summary of contract/event) for the client.
- Prepares billing estimate based on contract
- Create Banquet Events Order (BEO’s) for all Niagara’s Finest events/functions.
- Input rooming lists into Maestro.
- Actively work all functions on/off site, (this include being at function prior to arrival of Guests and during the event to execute the function seamlessly).
- To ensure that high standards of Guest Service are maintained for Conferences and Special Events.
- Having a thorough knowledge of Lais Hotel Properties’ products and services.
- Suggesting additional product and services meeting our Guests’ specific preferences.
- Assessing Guests’ individual needs to meet standards for additional products and services.
- Actively seeking ways to meet Guests’ product or service needs.
- All other duties as assigned.

**What you'll bring to the team**:

- Excellent communication skills both oral and written.
- Extensive food and beverage knowledge.
- Knowledge of all aspects of conference and catering groups.
- Post-secondary education preferably in the hospitality industry.
- Previous background in banquets/catering industry of two (2) years at a Supervisory/Managerial level.
- Good computer skills at intermediate level in word processing.
- Knowledge of computer programs such as Maestro, Microsoft Word and Excel an asset.
- Previous up-selling and/or sales experience is considered an asset.
- Ability to work Tuesday-Saturday (9:00am-5:00pm & 12:00pm-8:00pm)

**What's in it for you**:

- Benefits after 3 months
- Career advancement opportunities
- Free meals
- Company social events
- An opportunity to work with Niagara's top hotels
- Company wide discounts
- A tenured and supportive team that can support you and your role

Accomodations can be provided throughout the recruitment process upon request.

**Job Types**: Full-time, Permanent

**Salary**: $45,000.00-$50,000.00 per year

**Benefits**:

- Company events
- Company pension
- Dental care
- Discounted or free food
- Employee assistance program
- Flexible schedule
- Life insurance
- Paid time off
- RRSP match
- Store discount
- Tuition reimbursement

Schedule:

- Evenings
- Holidays
- Monday to Friday
- Morning shift
- Weekend availability

Ability to commute/relocate:

- Niagara-on-the-Lake, ON: reliably commute or plan to relocate before starting work (required)

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