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Reservation Agent

2 hours ago

Mississauga, Canada The Tea Room Full time

Job Title: Reservation Agent / Retail Sales Associate

Overview:
Join our team as a Reservation Agent / Retail Sales Associate and be part of a dynamic environment where you can showcase your passion for customer service and sales. As a member of our Team, you will play a key role in providing exceptional service to our customers while driving sales and representing our brand with professionalism.

**Responsibilities**:

- Greet and assist customers in a friendly and approachable manner
- Provide product demonstrations to showcase features and benefits
- Utilize effective sales techniques such as up selling to maximize revenue
- Handle cash transactions accurately and efficiently
- Maintain a clean and organized store environment
- Answer phone inquiries with professionalism and courtesy
- Assist Guests with questions about Menu, Allergies, Catering etc..
- Collaborate with team members to achieve sales goals
- Utilize point-of-sale (POS) systems to process transactions
- Demonstrate strong product knowledge to assist customers in making informed purchasing decisions

**Requirements**:

- Prior experience in retail sales or customer service is preferred
- Proficiency in cash handling and cashiering procedures
- Excellent phone etiquette and communication skills
- Ability to conduct product demos effectively
- Strong organizational skills with attention to detail
- Proven track record in delivering exceptional customer service
- Ability to upsell products to meet sales targets
- Familiarity with POS systems and technical sales concepts

Join our team today and embark on a rewarding career at The Tea Room

**Job Types**: Full-time, Part-time, Permanent

Pay: $16.55-$18.00 per hour

**Benefits**:

- Discounted or free food
- Flexible schedule
- On-site parking
- Store discount

Day range:

- Monday to Friday
- Weekends as needed

Shift:

- 4 hour shift
- 8 hour shift
- Day shift

Work setting:

- Specialty store

Work Location: In person