Medical Receptionist

2 days ago


Greater Sudbury, Canada City of Lakes Family Health Team Full time

**Overview**

**Responsibilities**
- Greet patients and visitors warmly, providing excellent customer service.
- Manage phone systems, answering calls promptly and directing inquiries appropriately.
- Schedule and confirm patient appointments using electronic medical records systems such as Telus PSS.
- Maintain patient records, ensuring accuracy and confidentiality in compliance with HIPAA regulations.
- Assist with administrative tasks including filing, data entry, and managing correspondence.
- Process patient intake forms.
- Collaborate with medical staff to ensure smooth office operations and patient flow.
- Handle billing inquiries and assist patients with payment processes when necessary.

**Skills**
- Proficient in office administration with strong organizational skills.
- Familiarity with medical terminology to effectively communicate with healthcare professionals. Training available
- Experience using phone systems in a busy office environment.
- Previous experience in a medical office setting is preferred but not required.
- Bilingual in French and English.
- Strong interpersonal skills with the ability to interact positively with patients and staff alike.
- Ability to multitask effectively while maintaining attention to detail in a fast-paced environment.

Join our team as a Medical Receptionist and contribute to providing high-quality care while ensuring an efficient office experience for our patients

Pay: $19.70 per hour

Expected hours: 40 per week

**Benefits**:

- On-site parking

Schedule:

- Monday to Friday

Work Location: In person

Application deadline: 2025-05-23



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